Skip navigation
PBvanbar
PBvanbar Calculating status...
Currently Being Moderated

Remove JPEG metadata / APP Markers

Jul 3, 2012 11:32 PM

We have recently upgraded our lab where I work to CS6. Previously we were using Photoshop 7.0.

 

The issue I have relates to an external piece of software that queues prints to a large format photographic printer. This software is, picky, about the JPEGS it receives.

 

The JPEG's saved out of CS6 do not process through this software. The JPEG's saved out of Photoshop 7.0 do. I can strip the 'APP markers' from the CS6  JPEG's using Irfanview and this resolves the issues with the CS6 files. This is not good workflow.

 

I have tried creating a blank photoshop file in CS6 at the relevant dimensions and pasting the image data on to it then saving as a JPEG in CS6. This suffers the same problem. So I believe the issue is related to the extra data put in the JPEG headers from CS6.

 

I have as yet been unable to find a way to reduce / eliminate this extra data.

 

I *really* want this to work; please help. From what I can find on adobe.com they don't really offer any support? I am in Australia and there is, from what I can see, no one employed by adobe to provide support. $1200 worth of photoshop and no support!!! Good work if you can get it

 

-Lachie

774 Views   10 Replies   Latest reply: conroy, Jul 5, 2012 5:11 AM
 
Replies
  • R_Kelly
    Currently Being Moderated
    1. R_Kelly,
    Jul 3, 2012 11:38 PM   in reply to PBvanbar
    Report

    I think your right about the data being different.

     

    Have you tried File>Save for Web in cs6?

     
    |
    Mark as:
  • c.pfaffenbichler
    Currently Being Moderated
    2. c.pfaffenbichler,
    Jul 3, 2012 11:58 PM   in reply to PBvanbar
    Report

    The issue I have relates to an external piece of software that queues prints to a large format photographic printer. This software is, picky, about the JPEGS it receives.

    If you badmouth Adobe then what about the makers of that other piece of software involved?

    I’d be surprised to learn that Photoshop produces JPGs that violate the format’s requirements and restrictions – not that I could rule it out.

     
    |
    Mark as:
  • conroy
    Currently Being Moderated
    3. conroy,
    Jul 4, 2012 8:25 AM   in reply to R_Kelly
    Report

    With Ps CS6, I've noticed that ACR, with preference set to open all JPG, will handle JPG created by CS6 Save For Web, CS5.1 Save For Web and CS5.1 Save As, but not created by CS6 Save As (they open directly into Ps).

     

    Edit: Tried CS5.1. Its ACR opens JPG created by all four methods above. LR 4 handles all four, too. There's some kind of incompatibility between CS6 Save As JPG and CS6 ACR. Hopefully, this info may be some help towards Adobe finding a solution for the OP.

     
    |
    Mark as:
  • Paul Riggott
    Currently Being Moderated
    4. Paul Riggott,
    Jul 4, 2012 10:39 AM   in reply to PBvanbar
    Report

    Maybe this is the answer?

    http://forums.adobe.com/message/2977973

     
    |
    Mark as:
  • Noel Carboni
    21,324 posts
    Dec 23, 2006
    Currently Being Moderated
    5. Noel Carboni,
    Jul 4, 2012 12:30 PM   in reply to PBvanbar
    Report

    Photoshop has been made compliant with modern JPEG standards - just what you'd expect with state-of-the-art graphics software.  Perhaps your printing system needs an update?

     

    -Noel

     
    |
    Mark as:
  • PBvanbar
    Currently Being Moderated
    6. PBvanbar,
    Jul 4, 2012 4:28 PM   in reply to c.pfaffenbichler
    Report

    c.pfaffenbichler wrote:

     

    The issue I have relates to an external piece of software that queues prints to a large format photographic printer. This software is, picky, about the JPEGS it receives.

    If you badmouth Adobe then what about the makers of that other piece of software involved?

    I’d be surprised to learn that Photoshop produces JPGs that violate the format’s requirements and restrictions – not that I could rule it out.

    Now Now, I love the Adobe stuff. No ill-will there. As for the "other" software, its no longer maintained, which is rather unfortunate. The machine it operates still produces an amazing photographic print on silver halide paper; the machine is also a pretty serious investment for the business so it's not going any where.

     

    I'll experiment further with TIFF.

     

    Thanks for your help guys, its been very useful.

     
    |
    Mark as:
  • R_Kelly
    Currently Being Moderated
    7. R_Kelly,
    Jul 4, 2012 10:38 PM   in reply to conroy
    Report

    conroy2009,

     

    What version of camera raw do you have for cs6?

     
    |
    Mark as:
  • PBvanbar
    Currently Being Moderated
    8. PBvanbar,
    Jul 4, 2012 11:18 PM   in reply to R_Kelly
    Report

    R_Kelly wrote:

     

    conroy2009,

     

    What version of camera raw do you have for cs6?

     

    Whatever version comes with the retail DVD, I'll update to the latest and try? Is that what you're getting at?

     
    |
    Mark as:
  • R_Kelly
    Currently Being Moderated
    9. R_Kelly,
    Jul 4, 2012 11:55 PM   in reply to PBvanbar
    Report

    No, i was reponding to conroy2009's post 3 about photoshop cs6 not opening a saved jpeg file from cs6 into the camera raw plugin

    when the camera raw preference is set to open all jpegs in camera raw.

     
    |
    Mark as:
  • conroy
    Currently Being Moderated
    10. conroy,
    Jul 5, 2012 5:11 AM   in reply to R_Kelly
    Report

    @R_Kelly


    Camera Raw 7.1 (354)

    OS X 10.6.8

     
    |
    Mark as:
Actions

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points