I have bought this product on discs because I live in remote rural Australia and do not have broadband. Installed it but then find that I must have internet access to achieve a functioning product, that was not clearly explained to me and I cannot see any reference to it on the box. After driving to town to activate encoder I find this does not work. I can see that others have had this problem, for the past two year at least, but the discussion forums have been removed.
Now what can I do?
Bin it and buy another product?
This forum is only for discussions on the forums themselves. The Premiere Elements forum is here:
Welcome to the forums.
As Claudio points out, this is not an Adobe product forum. It is for discussions on the forums, themselves.
He has kindly provided the link to the Premiere Elements Forum, where there are many helpful people, who might be able to assist you. I would look over this Adobe KB Article, and then post to the PrE Forum.
See you there, and good luck, and thank you Claudio.
Europe, Middle East and Africa