I have a question regarding an issue with lost fonts in a pdf file.
The document was created in Adobe InDesign and printed to pdf.
However, after using the "TouchUp Text Tool" in order to check the font for a certain text, several attributes of the font have been damaged in the entire pdf: all characters in "small caps" have been transformed to regular.
We've had 3 cases so far.
Does anyone know how we can prevent this from happening again?
When exporting the document to pdf, all fonts were embedded, I am not sure if this can be the cause.
Thank you in advance for any suggestions!
We are using Adobe 8 Professional.
Bill@VT, I am not sure what you are asking me
I have checked the Preferences for the pdf file and the "Use system fonts" case is checked.
When opening the pdf file, the fonts were ok, but somewhere along the process, the small caps were lost.
Maybe a print screen will be of use: the presentation above is the correct presentation (the one immediately after exporting to pdf); the presentation below is the one after all fonts were damaged.
When you used the TouchUp Text tool, did you have the font you edited installed on that computer? I recall that in Acrobat 8 Professional it would sometimes let you edit a font not present but would substitute a new font without prompting you. If that's what happened to you, it may have substituted a font which did not have true small caps glyphs. I think later versions of Acrobat won't allow you to edit without having the actual font installed.
Alternatively, it could be a bug in Acrobat 8 Professional in the handling of small caps characters.
Which version of AA8 are you using. It is currently at about 8.3.1 or better. If you are using 8.0.0, definitely update Acrobat to be sure it is not a bug that was fixed with a later update. Usually the text tool will warn you that you do not have the font and may give you an option to continue and change the font. I do agree that this result suggested by Steve is likely the case.
Europe, Middle East and Africa