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1916Somme
1916Somme
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Problems with importing

Jul 2, 2012 2:04 PM

I have imported thousands of photos into LR4 without a problem but today I hit a problem. I have converted a number of PDF documents into JPEGs as I wanted them to be available to view via LR. I receive the message that 'Preview is unavailable for this file' and then 'Failed to find a place for the imported file'. The JPEGs are stored on an external drive. When I try the same thing in Aperture the JPEGs load into Aperture without a problem. Please does anyone have a suggestion of how I can solve this problem? Thanks

1044 Views   3 Replies   Latest reply: Victoria Bampton, Jul 5, 2012 2:45 AM
 
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  • Victoria Bampton
    4,831 posts
    Apr 1, 2008
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    1. Victoria Bampton,
    Jul 4, 2012 7:32 AM   in reply to 1916Somme
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    If the files aren't confidential, you can send me one and I'll see if I can replicate the problem.  members AT lightroomqueen DOT com

     
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  • 1916Somme
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    2. 1916Somme,
    Jul 4, 2012 11:40 PM   in reply to Victoria Bampton
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    Hi Victoria,

     

    Thank you for your kind offer. I meant to post that I have managed to solve the problem. With a bit of trial and error I discovered that the software I had used was putting a reserved character into the title of the JPEG. When I renamed the JPEG I managed to import it into LR.

    So thanks again for your offer.

     
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  • Victoria Bampton
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    Apr 1, 2008
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    3. Victoria Bampton,
    Jul 5, 2012 2:45 AM   in reply to 1916Somme
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    Excellent, thanks for the update

     
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