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catcrazywomen
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11.3 problems with crashes, uploads and downloads

Jul 4, 2012 10:15 AM

Tags: #crash #firefox #flash_player_11.3

Hi

 

I am currently running on windows 7, with firefox 13.0.1 and flashplayer 11.3.300.257.

 

I have a couple of problems which i think are linked.

 

Firstly, like others i have been having problems with 11.3 crashing when playing video, i did notice that there was a new download 11.3.300.262 of flashplayer for firefox however, despite downloading this and re-booting about 6 times i am still running 11.3.300.257.

 

Secondly, i have been having problems with downloads and uploads specifically in email (i use bt yahoo on firefox) I cannot "detach" attachments (even though it looks like its happening its not) and am unable to attach docs to emails - im load the flash uploader has stopped working.

 

From digging around on the internet, I think these problems are caused by the flashplayer version and firefox version im currently using somehow "clashing", and would really like some advice on the best way to get around these issues until mozilla and adobe have sorted things out.

 

Thank you for any and all advice you can give me

917 Views   2 Replies   Latest reply: catcrazywomen, Jul 5, 2012 1:21 AM
 
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  • Pat Willener
    Currently Being Moderated
    1. Pat Willener,
    Jul 4, 2012 6:36 PM   in reply to catcrazywomen
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    Can you tell us what files you have in

    • C:\Windows\system32\Macromed\Flash ?
    • C:\Windows\syswow64\Macromed\Flash ?
     
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  • catcrazywomen
    Currently Being Moderated
    2. catcrazywomen,
    Jul 5, 2012 1:21 AM   in reply to Pat Willener
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    Under system32\Macromed\Flash i have:

     

    Flash64_11_2_202_235.ocx

    FlashInstall

    FlashUtil64_11_2_202_235_ActiveX.dll

    FlashUtil64_11_2_202_235_ActiveX

    FlashUtil64_11_3_300_262_Plugin

    NPSWF64_11_3_300_262.dll

     

    Under syswow64\Macromed\Flash i have:

     

    Flash32_11_2_202_235.ocx

    FlashInstall

    flashplayer.xpt

    FlashPlayerPlugin_11_3_300_262

    FlashPlayerUpdateService

    FlashUtil32_11_2_202_235_ActiveX.dll

    FlashUtil32_11_2_202_235_ActiveX

    FlashUtil32_11_3_300_262_Plugin

    install

    mms.cfg

    NPSWF32_11_3_300_262.dll

     

    Interestingly, i re-booted comp again for the umpteenth time before doing anything this morning, and the adobe site is now saying i am running 262 and not 257 a quick test on my email indicates this is now working properly i do not know yet about the crashing.

     

    Thank you for helping me out, I will come back if i still have problems.

     
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