Have uninstalled, reinstalled, and applied patch 9.0.2 multiple times with the same result: RoboHelp 9 for Word's Tools/Options refuses to list Word 2010 in the default word version. Upon attemtping to open an RH 8 for Word help project, I receive the following error message:
Compile error in hidden module: AutoOpen
Clicking the "Help" button does no good. The error message being displayed is a Microsoft Visual Basic for Applications error message. I have checked the Roaming/Microsoft/Templates directory and have both Normal.dot and Normal.dotm; I have all the RoboHelp .dot files but I have no .dotx files anywhere and I'm not even sure if they're needed.
I am able to open, modify, and save the RH 8 for Word project in RH 9 for HTML, but changing the document to an HTML file is not an option. (By the way, I was using Word 2003 for the RH 8 for Word projects.)
I have followed all the tips and checkpoints as discussed on the Adobe help for RoboHelp forum but nothing has made a difference.
I'm really desparate at this point because we're releasing an update to our software project and my RH 8 for Word document just won't open without these errors in RH9 for Word.
I need help or I need different help authoring software.
Did you resolve this?
I no longer use RoboHelp for Word but one thing did occur to me. Unlike RoboHelp HTML, you can only have one version of RoboHelp for Word installed. Did you uninstall 8 or just install 9?
I don't know for sure that would cause problems but it's all I can think of.
If still stuck, I would regard it as an installation problem which gets free support.
See www.grainge.org for RoboHelp and Authoring tips