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TA Andy
TA Andy
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Is it possible to determine which user has opened a PDF on a network?

Jul 4, 2012 5:55 AM

Categories: Windows Tags: #acrobat #networkshare #read-only

Hi Everyone.

 

We frequently have a situation where users open PDFs saved on the network with Acrobat, and then leave them open.

Then if other users need to edit the same PDF, they have no way of knowing the PDF is locked until they try to save and get this error:

"...The file may be read-only or another user may have it open... "

 

In this situation it would be useful to be able to interrogate the locked PDF to see which user has locked it open, and maybe to even force close the open session.

Does anyone know if any of this is possible?

 

Many thanks in advance.

 

Cheers,

 

 

 

Andy

243 Views   2 Replies   Latest reply: TA Andy, Jul 5, 2012 2:26 AM
 
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  • Dave Merchant
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    1. Dave Merchant,
    Jul 4, 2012 9:35 AM   in reply to TA Andy
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    It's not something that Acrobat can show. File 'locks' in Acrobat are not controlled by the application as they are in programs such as Word or InDesign - which write a lockfile to the folder - instead we rely on the server OS to flag each file. Information on who is accessing a file on a network share is only available at operating system level via the machine which hosts the share (e.g. via a net session command).

     
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  • TA Andy
    Currently Being Moderated
    2. TA Andy,
    Jul 5, 2012 2:26 AM   in reply to Dave Merchant
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    Hi David,

     

    Many thanks for responding.

    I was afraid it might be something like that.

     

    Oh well, c'est la vie as they say in France.

     

    Cheers,

     

     

    Andy

     
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