I have the membership, Illustrator keeps crashing. Never had that problem before using full versions. Also, it seems that every day I have to renew membership. PC Windows 7 Ultimate
If the behavior is limited to just Illustrator (other CS6 products work okay) I would just try some general troubleshooting related to illustrator specifically.
Do you get any kind of an error when Illustrator crashes?
Does the crash seem to be triggered when performing any specific step in Illustrator?
What things have you tried already to fix the issue?
I would start out by recreating the Illustrator preferences.
They should be located at
C:\Users\<user>\AppData\Roaming\Adobe\Adobe Illustrator CS6 Settings
Note: AppData is a hidden directory
There was a known issue related to having to renew your membership, there was an update to the Adobe Application Manager very recently that should fix this and make it not necessary anymore.
Dave, I'm also havng the same problem with Illustrator. Just started over the past few days. In addition, Acrobat X won't come up at all, some kind of error -- 130:11 -- if that means anything. Finally, InDesign is asking me to log in everytime I bring it up, but comes up after I dismess the window (So far).
So maybe the fix is causing problems.
Europe, Middle East and Africa