Skip navigation
Currently Being Moderated

Updating Library...forever

Jan 27, 2012 5:40 PM

I/m trying out the developer build of our revised newsstand friendly app. When I tap the app in the newsstand, it just says Updating Library and never seems to make any progress. I have to think I'm missing a step or doing something wrong. Anyone have any thoughts or suggestions?

 
Replies
  • Currently Being Moderated
    Jun 1, 2012 10:06 AM   in reply to Imperius Rex

    I also have this problem the first time I launch the app. It gets resolved by closing and re-opening the app, but needless to say, that's not optimal. Still happening at app built from 2.0.3. Only on the iPad app tho. the iPhone updates the library straight away.

     

    Anyone else experiencing this?

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 5, 2012 6:02 AM   in reply to eddie_dps

    I'm having the same issue but only on the 3rd Gen iPad. Everything updates just fine on the older iPads but nothing on the new one. Adobe support basically told me it was my iPad with the problem.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 5, 2012 1:05 PM   in reply to Philip Fischetti 907

    Please reply with one of the productIDs in your folio selection. This behavior is a symptom of misconfigured rendition folios. I can investigate and give guidance if it's something that can be remedied with an update.

     

    Thanks.

     

    // James Roche

    // I was born lucky

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points