I am running Adobe Acrobat 10.1.3 on Windows 7 Professional 32-bit.
There is a regularly updated PDF portfolio file that I view from a suppliers webpage, it is usually around the 200 - 300 page mark. When I open this in Acrobat I get a quick glimpse of all the bookmarks in the document as well as the first page, but then this disappears and all I see are 5 documents that have nothing to do with what I am meant to be viewing. I have never used these other documents in question so don't know where they have come from.
It does this when I view the document in the webpage, as well as downloading it.
I have another Windows 7 Professional 32-bit computer with Adobe Reader 10.1.3 which does the same.
I do not know how the portfolio was created.
I currently use Foxit reader to view this file as Foxit just opens the PDF as one large document and shows every page which is what I want. Also Foxit does not show the 5 documents I mentioned in the above.
Can portfolio mode be turned off in Acrobat as this may solve the problem?
A PDF Portfolio is designed to work like that - it's not a single document, it's a collection of documents inside a container (just like a ZIP file). They may not even be PDFs.
Third-party software that doesn't support the PDF Portfolio system will display the files as attachments, as a list, etc. but there's no escaping the fact that there's more than one, and you cannot turn off the (correct) display mode in Adobe software. It's up to the document creator to decide how their files are packaged.
Thanks for the reply Dave.
I have found that the document was created in Apache FOP then edited using iText (according to the document properties).
I've discovered how to view the main document in Acrobat, I have to select View / Portfolio / Cover Sheet. Looks like the main document gets saved as the cover sheet. I have also found in Foxit where to view the 5 attachments (in attachment view).
Anyway I'll keep using Foxit as this does what I want.
What you describe is not a valid PDF Portfolio - the cover sheet is the top-level file to which the others are attached, but it should only ever be a single 'placeholder' page, and is only seen when thumbnails are being created (e.g. by Windows Explorer). In Adobe-created Portfolios it displays a message about the version of Reader needed to open the document.