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kiteman4
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Serial number retrieval

Mar 10, 2012 3:27 PM

Where do I put my redemption code to retreive my serial number for Photoshop Elements 10?

Purchased from Best Buy.  I went to adobe.com/go/getserial and there isn't any place to put it.

kiteman

 


2140 Views   6 Replies   Latest reply: Jeff A Wright, Jul 6, 2012 9:53 AM
 
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  • Jeff A Wright
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    1. Jeff A Wright,
    Mar 11, 2012 11:35 AM   in reply to kiteman4
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    Kiteman4 please see the screenshot posted below for where to enter your redemption code.  I followed the link in your post to get to this page.

     

    Redemption code.jpg

     
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  • kiteman4
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    2. kiteman4,
    Mar 11, 2012 9:53 PM   in reply to Jeff A Wright
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    Jeff,

     

    Thanks so much for the free advice on my redemption problem.

    My new iMac is really great except my wife wants to use incredimail. 

    Which I just discovered doesn't work on my Mac.

    Guess I'll be returning the Mac for another PC soon!

     

    Kindest regards,

    Marshall Harris

     
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  • kiteman4
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    3. kiteman4,
    Mar 12, 2012 7:37 PM   in reply to Jeff A Wright
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    Jeff,

     

    I misunderstood your explanation.  The space for my redemption code is not available.

    I went to adobe.com etc. and it's not there!  It only asks for the serial number which

    I can't get until I enter the redemption code!  I hope you can advise me.

    I know Adobe wants to protect their copyrights but, the serial number should

    simply be inside the box or on the disc.

     

    Marshall Harris

     
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  • Jeff A Wright
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    4. Jeff A Wright,
    Mar 13, 2012 10:19 AM   in reply to kiteman4
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    Kiteman4 try accessing the site using a different web browser.  It sounds like your current browser is having problems rendering the page.

     
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  • Birchwood1984
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    5. Birchwood1984,
    Jul 6, 2012 9:49 AM   in reply to kiteman4
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    Kiteman4 talked of a link that you posted that then took them to a place for him to retrive his serial number for Adobe elements 10.  I would like the same link please.  Thanks

     
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  • Jeff A Wright
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    6. Jeff A Wright,
    Jul 6, 2012 9:53 AM   in reply to Birchwood1984
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    I believe you are referring to www.adobe.com/go/getserial.  You can find more details at Serial number retrieval process FAQ | Point-of-sale activation products - http://helpx.adobe.com/photoshop-elements/kb/serial-number-retrieval-p rocess-faq.html.

     
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