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CS6 install fail

Jul 5, 2012 5:40 PM

Tags: #not #install #not_working #does #cs6

I have downloaded CS 6 Trial to Mac Book Pro running 10.7.2. When I run install it gives me error "Installation Faild" Try rebooting etc. This does not work. I am advised to goto "Support" What support? there is no mention of this antwhere.

1144 Views 4 Replies Latest reply: Basil Williams, Jul 8, 2012 7:07 AM

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1. Mylenium,

Jul 5, 2012 10:47 PM in reply to Basil Williams

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It refers to the support advisor which is mostly useless, anyway. Simply provide the install logs and we will see...

Mylenium

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2. Basil Williams,

Jul 6, 2012 3:20 PM in reply to Mylenium

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Thanks but it looks like I have a system problem that's causing this. It works on another machine.

Basil Williams

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3. MichaelKazlow,

Jul 7, 2012 8:15 PM in reply to Basil Williams

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The install logs will point to what is causing the problem on that computer. We can then recommend how to fix the problem.

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4. Basil Williams,

Jul 8, 2012 7:07 AM in reply to MichaelKazlow

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Thanks but I've reinstalled the system and things now working normally.

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