Skip navigation
sockeyez
Currently Being Moderated

LR 4 - image does not appear in Preview and will not print`

Mar 14, 2012 11:19 PM

The selected image appears on the main/center panel but not in the preview screen.  Printing results in a white sheet of paper with no image at all.  The image has been updated to LR 4 - but made no difference.  I've served help and the forums (where i saw mention of similar problems, but no comments or guidance on the problem).  What am I doing wrong?

 
Replies
  • Currently Being Moderated
    Mar 19, 2012 2:59 PM   in reply to sockeyez

    In this same scenario, does Print to JPEG File give the same results?

     
    |
    Mark as:
  • Currently Being Moderated
    Mar 20, 2012 10:26 AM   in reply to Brett N

    I'm having the same problem, Brett, exactly the same as sockeyez..  I can export it as a jpg file which looks fine.  I can also edit the pic in Photoshop, where it will print w/o problems.  I had the same problem occasionally with Version 3, but it is happening much more frequently now.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 6, 2012 4:45 PM   in reply to Bill Ingle

    I have the same issue - just started recently and I'm at a loss how to fix it other than to restart everything.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 10, 2012 3:01 PM   in reply to VStromee

    Bill, if this is only happening some of the time, then we are probably looking at a resource issue. Any pattern in when things won't print? e.g. Certain file type won't but others will? Or is it more of a timing/order thing? e.g. First file prints fine, second does not?

     

    VStromee, do no files print for you? Or is it like Bill and sometimes the print and other times they do not? Did you install any new software recently or have any updates to the OS or any application that has printing capabilities?

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 10, 2012 4:21 PM   in reply to Brett N

    Brett, I recently took advantage of the 4.1 update, and have had no more problems printing.  4.1 is working as well as 3.6 was, so no more complaints at present.  Thanks for your input.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 10, 2012 5:33 PM   in reply to Bill Ingle

    Thanks for the update Bill.

     

    Does this work for anybody else?

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 11, 2012 1:28 AM   in reply to Brett N

    The problem began with the installation of LR4. I print directly from LR4 to my HPZ3100. I routinely select "print preview" in the print dialogue box. Now the first print I see the preview and then it prints. If I select a second print job and use the "print preview" the print preview screen comes up blank and never loads. If I try to delete the print job, it just never responds (resolves) so I have to turn off the computer and the printer and restart to clear the print job. if I don't use the print preview, it prints just fine (except that I'm not able to check what's about to be printed). Thanks for any thoughts you have on this.

    Date: Tue, 10 Jul 2012 16:01:47 -0600

    From: forums@adobe.com

    To: vstromee@msn.com

    Subject: Re: LR 4 - image does not appear in Preview and will not print` LR 4 - image does not appear in Preview and will not print`

     

     

     

     

     

     

          

               

               

               

        Re: LR 4 - image does not appear in Preview and will not print`

     

     

        created by Brett N in Photoshop Lightroom - View the full discussion

     

     

     

    Bill, if this is only happening some of the time, then we are probably looking at a resource issue. Any pattern in when things won't print? e.g. Certain file type won't but others will? Or is it more of a timing/order thing? e.g. First file prints fine, second does not? VStromee, do no files print for you? Or is it like Bill and sometimes the print and other times they do not? Did you install any new software recently or have any updates to the OS or any application that has printing capabilities?

     

     

         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: LR 4 - image does not appear in Preview and will not print`

         To unsubscribe from this thread, please visit the message page at Re: LR 4 - image does not appear in Preview and will not print`. In the Actions box on the right, click the Stop Email Notifications link.

          

         Start a new discussion in Photoshop Lightroom by email or at Adobe Forums

      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 11, 2012 8:14 AM   in reply to VStromee

    Sounds like you may need to clear the print spooler. Depending on your OS there are different ways of doing this. Try it instead of restarting the whole computer.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 11, 2012 8:28 AM   in reply to Brett N

    This is part of the problem - when I go to the device menu, select the printer, see what's printing, select and cancel the print job, it never completes the task - this is when I shut down and restart everything. BTW thanks for your help with this! The OS is Windows 7 and LR 4.1, I'm pretty religious about keeping everything up-to-date.

    Date: Wed, 11 Jul 2012 09:14:50 -0600

    From: forums@adobe.com

    To: vstromee@msn.com

    Subject: Re: LR 4 - image does not appear in Preview and will not print` LR 4 - image does not appear in Preview and will not print`

     

     

     

     

     

     

          

               

               

               

        Re: LR 4 - image does not appear in Preview and will not print`

     

     

        created by Brett N in Photoshop Lightroom - View the full discussion

     

     

     

    Sounds like you may need to clear the print spooler. Depending on your OS there are different ways of doing this. Try it instead of restarting the whole computer.

     

     

         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: LR 4 - image does not appear in Preview and will not print`

         To unsubscribe from this thread, please visit the message page at Re: LR 4 - image does not appear in Preview and will not print`. In the Actions box on the right, click the Stop Email Notifications link.

          

         Start a new discussion in Photoshop Lightroom by email or at Adobe Forums

      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 11, 2012 8:59 AM   in reply to VStromee

    I'm talking about clearing the print spooler manually, such as the instructions provided here: http://www.howtogeek.com/?post_type=post&p=100358

     
    |
    Mark as:
  • Currently Being Moderated
    Jul 11, 2012 1:00 PM   in reply to Brett N

    Brett, I'll try that when I get back in town in a couple of weeks. Thanks again for your help.

    Date: Wed, 11 Jul 2012 09:59:24 -0600

    From: forums@adobe.com

    To: vstromee@msn.com

    Subject: Re: LR 4 - image does not appear in Preview and will not print` LR 4 - image does not appear in Preview and will not print`

     

     

     

     

     

     

          

               

               

               

        Re: LR 4 - image does not appear in Preview and will not print`

     

     

        created by Brett N in Photoshop Lightroom - View the full discussion

     

     

     

    I'm talking about clearing the print spooler manually, such as the instructions provided here: http://www.howtogeek.com/?post_type=post&p=100358

     

     

         Replies to this message go to everyone subscribed to this thread, not directly to the person who posted the message. To post a reply, either reply to this email or visit the message page: Re: LR 4 - image does not appear in Preview and will not print`

         To unsubscribe from this thread, please visit the message page at Re: LR 4 - image does not appear in Preview and will not print`. In the Actions box on the right, click the Stop Email Notifications link.

          

         Start a new discussion in Photoshop Lightroom by email or at Adobe Forums

      For more information about maintaining your forum email notifications please go to http://forums.adobe.com/message/2936746#2936746.

     
    |
    Mark as:

More Like This

  • Retrieving data ...

Bookmarked By (0)

Answers + Points = Status

  • 10 points awarded for Correct Answers
  • 5 points awarded for Helpful Answers
  • 10,000+ points
  • 1,001-10,000 points
  • 501-1,000 points
  • 5-500 points