I installed PS CS6 Extended, without any problem, on a MacPro using OS X 10.7.4, 16GB memory, Quad-Core Intel Xeon. Program works with Nikon D700
images. I tried to look at Nikon D800 images and PS CS6 gives me an error: "Photoshop cannot open this file ... ." I downloaded ACR 6.7, with out difficulty,
and the error continues. I even rebooted the computer, and the error continues.
Others have reported in this forum that D800 files can be made Adobe-unreadable by downloading them with Nikon software, which then modifies the NEF files. The solution is to copy manually from memory card or use Adobe Photodownloader. ACR 6.7 or 7.1 should work though.
I've got the latest of all software and still no luck. I can't transfer without using Nikon software as the camera does not display in Finder on a mac. How come Lightroom 4 can use these files but other Adobe products cant'? Doesn't make sense.
I was kinda hoping there'd be some programs that actually talk to each other...lol I didn't want to buy a reader unless everyone was absolutely sure that's what the issue was and I'm still not convinced but I may just ahve to run with it.
Find a way to post one of your files online and I and I'm sure others will be able to tell you definitively whether we can open it.
That should help you determine if it's a file problem or a Photoshop problem with your particular setup.
A card reader might help, since your card is not mounting. Have you tried using Bridge to import your files? Are you sure you have installed ACR 7.1 correctly? Launch Photoshop. Go to Photoshop>About plug-in>Camera Raw ..what version do you see installed? We had reports that Nikon transfer is corrupting NEFs, so try to transfer photos directly into your system.
If lightrooom can open the NEFs, the files are ok. We need to make sure ACR 7.1 was installed correctly. Did you follow my steps above to check what version of camera raw is actually installed?
Does this DPReview D800 NEF work? http://movies.dpreview.com.s3.amazonaws.com/nikon_d800/DSC_0241.NEF.zi p
If you have Nikon D4/D800/D800E NEF files that cannot be read in the final release of ACR 7.1 or LR 4.1, please send them to me (email@example.com, via YouSendIt or Dropbox, etc.). Please make sure you are not using Nikon Transfer to copy/transfer the images (if you are, the resulting images will be unreadable).
Interestingly, the first shoot I did with the D800 at the beginning of June, worked (and still does) just fine and I used Nikon Transfer on it. I am thinking a small update changed something in Transfer....
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