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andrewzors
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GTX 285 in Mac Pro 5,1--Screen goes haywire on Premiere launch

Jul 7, 2012 6:52 PM

Hi,

 

I just installed a second-hand EVGA GeForce GTX 285 Mac Edition in my brand new 5,1 6-Core Mac Pro. I start it up and the grey screen instantly shows up via DVI on my monitor. Once my system is booted, everything seems fine, and the graphics card runs quietly.

 

I assume what the problem is stems from using a graphics heavy application. Mail, iTunes, Chrome, iPhoto, After Effects, Photoshop etc seem to work fine. The last few crashes have come from opening Adobe Premiere Pro (which, ironically is the program I got the card for). I have used this Mac with its standard 5770 Radeon card and everything has worked fine. At its worst, it causes the screen to turn into pixelated garbage (picture attached), but sometimes it just causes the display to freeze with a few glitches, and becomes unresponsive, necessitating a hard reboot. Also attached is the system profiler info on the graphics card.


I would appreciate any leads as to whether I have a bad card, bad drivers (should be the most recent!), or if there is anything I can do to remedy this.


Thanks for your time and let me know if you need any more info!

http://forums.macrumors.com/attachment.php?attachmentid=347018&d=1341700663http://forums.macrumors.com/attachment.php?attachmentid=347019&stc=1&d=1341700669

577 Views   6 Replies   Latest reply: andrewzors, Jul 8, 2012 1:22 PM
 
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  • Bill Gehrke
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    1. Bill Gehrke,
    Jul 7, 2012 7:00 PM   in reply to andrewzors
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    Sounds to me like someone sold you a PC version card.

     
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  • andrewzors
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    2. andrewzors,
    Jul 7, 2012 7:44 PM   in reply to Bill Gehrke
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    It does say the words "Mac Edition" like it should on the outside of the card and it still displays everything properly. Seems like an awful lot of trouble to put a PC card inside of a case for a Mac card! What do you think points to the fact that it is PC? My computer recognizes it fine. Also it's strange to me that it gets funky right when I launch the app rather than simply crashing the app during usage.

     
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  • John T Smith
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    3. John T Smith,
    Jul 7, 2012 10:00 PM   in reply to andrewzors
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    >bad drivers (should be the most recent!)

     

    Well... what is the driver version number, and have you checked at the nVidia site?

     
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  • Bill Gehrke
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    4. Bill Gehrke,
    Jul 8, 2012 6:28 AM   in reply to andrewzors
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    John may have a better answer than mine.  Mine was based on the fact that if you boot up with a PC card you do not get the normal Mac UEFI boot up screen. 

     

    What version of OSX do you have?

    if it is OSX 10.7.4

     

    Version      270.00

    Release Date      Thu May 10, 2012

    Operating System      Mac OSX Lion 10.7.4

    Language      English (US)

    File Size      31.01 MB

     
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  • andrewzors
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    5. andrewzors,
    Jul 8, 2012 8:46 AM   in reply to Bill Gehrke
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    I run Snow Leopard 10.6.8.

     

    GeForce recommends:

     

    Version256.02
    Release DateFri Jun 24, 2011
    Operating SystemMac OSX SnowLeopard 10.6.8
    LanguageEnglish (US)
    File Size33.66 MB

     

    Which is what I had, although I reinstalled it to be safe. I ran into the video trouble AGAIN while just trying to stream a video online! I think it's safe to say it's just a bad card. Is there any other kind of diagnostic I could run or check before I totally give up on it?

     

    Thanks so much for all the help!

     
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  • andrewzors
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    6. andrewzors,
    Jul 8, 2012 1:22 PM   in reply to Bill Gehrke
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    In an attempt to exhaust all of the problems with the card, I also tried playing a video game through Steam (which is half of the reason people upgrade their graphics cards anyway!) and it caused the same screen issue. Despite the normal system display that the card provides, it seems I have a dud when it comes to anything graphics-intensive. Time to talk to the seller....

     
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