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alanusaf
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Problem opening program and opening a photo and saving a photo

Jul 9, 2012 11:07 AM

I am continally getting the message "cannot open \device\hardisk\DR4"

I am lost as to how to fix this.

At this point I am ready to delete the program and reload it, but I am concerned that even if I do that, I will still get the same problem.

I have given up on trying to contact Adobe.

214 Views   2 Replies   Latest reply: ssprengel, Jul 9, 2012 11:15 AM
 
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  • 99jon
    10,084 posts
    Jan 6, 2010
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    1. 99jon,
    Jul 9, 2012 11:14 AM   in reply to alanusaf
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    What is the device? are you trying to import from camera?

     
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  • ssprengel
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    2. ssprengel,
    Jul 9, 2012 11:15 AM   in reply to alanusaf
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    This happens to me when I leave a card-reader plugged into a USB slot without a memory card in it.  The solution for my situation is to either unplug the reader or put a memory card in the reader.  If your computer has a built-in slot then I’m less sure how it works.

     
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