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jvanheule
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can't run elements organizer 10

Jul 8, 2012 11:24 AM

Tags: #run #launch #organizer #elements #10 #trouble

Hi,

I bought Adobe Photoshop & Premiere Elements.

If I launch PSE, I get splash screen : Organise, Open or New Project.

 

If I Click on Organise, nothing happened.

 

So , click new project. Try New Diaporama. A little windows appears, 'load elements organizer'. Then stop, but nothing. So I can't access my photos by this way. So I can't do Diaporama, CD, DVD's ...

 

I have this trouble on PrE too ...

 

Thanks for your help and ideas :-)

 

Jérôme.

733 Views   7 Replies   Latest reply: jvanheule, Jul 11, 2012 12:03 AM
 
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  • 99jon
    10,084 posts
    Jan 6, 2010
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    1. 99jon,
    Jul 9, 2012 2:51 AM   in reply to jvanheule
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    Try making a direct shortcut for the Organizer. You can then launch the programs directly from the desktop bypassing the welcome screen. This is generally better as the welcome screen leaves background processes running.

    On Windows, Right click anywhere on the desktop and select New à Shortcut

    Then click the browse button and navigate to:

    "C:\Program Files\Adobe\Elements 10 Organizer\PhotoshopElementsOrganizer.exe"

    Then click Next; then click Finish

     

    N.B. on 64 bit systems navigate to Program Files (x86)

     
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  • jvanheule
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    2. jvanheule,
    Jul 9, 2012 1:10 PM   in reply to 99jon
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    tried :-(

     

    Splash screen .. Loading extermal modual and ..... nothing

     

    Thanks.

     
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  • photodrawken
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    3. photodrawken,
    Jul 9, 2012 2:24 PM   in reply to jvanheule
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    Hold down your Shift key when launching the Organizer from that shortcut, and you'll get to the Catalog Manager window.  Create a new catalog and see if the Organizer will then open.

     

    Ken

     
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  • jvanheule
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    4. jvanheule,
    Jul 10, 2012 6:50 AM   in reply to photodrawken
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    Thank you. but I can't find the catalog manager windows.

    Shift + click on the shorcut, just launch the application.

     

    I'm french :-) Is it the problem ?

     

    Jérôme.

     
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  • Barbara B.
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    5. Barbara B.,
    Jul 10, 2012 8:03 AM   in reply to jvanheule
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    Are you keeping the shift key held down after you click? You need to do that.

     
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  • photodrawken
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    6. photodrawken,
    Jul 10, 2012 9:57 AM   in reply to Barbara B.
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    Thanks, Barbara -- I forgot to explain that....

     

    Ken

     
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  • jvanheule
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    7. jvanheule,
    Jul 11, 2012 12:03 AM   in reply to photodrawken
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    Hi.

    I phoned to the support yesterday. They told to me too, to hold shift key + Organize. Nothing happened.

     

    So, uninstall (with delete some folder), re-install. But nothing change.

     

    :-)

     
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