Just looked through some of the problems others are having with .pdf file and I have very similar ones to Jeal.u.  I also, can use an different computer [HP Compac running Windows XP] and can download the .pdf files I want without any problems at all !! - as soon as I click on the .pdf the Adobe Reader window opens as normal.   Incidentally my 2 computers are on a home network - so I saved one .pdf and 'shared' it with the problem computer. Then I opened Adobe Reader on my problem computer and asked it to open this shared .pdf  -  and it did ! ! !   Thus I have a work-around to get hold of .pdf files - but I still need to know how to solve the matter on my problem computer.

Hi,

In answer to your questions  -  I am trying to open .pdf files from

A.      Company - sent .pdf as attachment Re: problem with .pdf files to email message

B.     National company sent .pdf as a link [power company sending 'view my

bill' link] - this is the one which sometimes shows the .aspx in its file

name.

C.     Website Re: problem with .pdf files giving me a link so I can download and print a gift

certificate.

With all of them Adobe Reader does NOT open - only an small Explorer window

with options to 'Open' / 'Save' / 'Save as '.

Obviously I have tried all options - but nothing works ! and the Windows 7

download window always show the files as "This file couldn't be downloaded"

'Retry' / 'Cancel'

Using 'Open' does NOTHING at all.  'Save' opens window for me to save the

file but only as 'File Type' All Files, with no option for saving as a .pdf.

, and  the same with 'Save as'.  When 'saved' in this way - NOTHING will

open them.

I am using Outlook as email programme.

If I ignore the actual links in the emails and open the website in question,

log in, etc. and find the file I want, trying to 'open' them or 'save' them

gives the same unusable results.

I would add that I have an older HP computer running Windows XP and on this

I CAN save/download ANY .pdf file.  Therefore, as a work-around, I get hold

of the .pdf file I want, save it with Adobe Reader, put it in a 'shared'

folder, and as it is on my net work, I can then open the .pdf file with

Adobe Reader on my 'problem' computer.

Any ideas, anyone !

Hi Pat - thanks for your reply.

I have already tried re-installing Reader whilst browsers and Outlook closed

- but no help.  I will, however, try a different browser as you suggest.,

but this may take a day or two as we have power supply problems in our area

at the moment and are suffering loss of electricity at odd times -  altho'

the power company are trying to locate the problem it's still a bit hit &

miss !