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jan_rifkinson
jan_rifkinson Calculating status...
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Very odd pdf behavior / really need help w this one.

Jul 9, 2012 9:20 AM

When I install Adobe Reader, ALL pinned icons & ALL links to other programs are changed to shortcut to adobe reader.

 

As soon as I un-install Adobe Reader, icons & program shortcuts revert.

 

To test I also installed Foxit Reader & that worked normally for a while. Then it, too, mimiced the Adobe Reader behavior.

 

From this I deduce something is happening when I try to open a pdf file, no matter what reader I am using.

 

I am up to date with ESET NOD32 program & definition files.

 

Currently I cannot read any pdf file.

 

Running Win7 Home premium

 

Thank you.

525 Views   6 Replies   Latest reply: jan_rifkinson, Jul 11, 2012 6:49 AM
 
Replies
  • MichaelKazlow
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    1. MichaelKazlow,
    Jul 9, 2012 10:30 AM   in reply to jan_rifkinson
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    Try this:

     

    http://helpx.adobe.com/acrobat/kb/application-file-icons-change-acroba t.html

     
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  • jan_rifkinson
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    2. jan_rifkinson,
    Jul 9, 2012 2:10 PM   in reply to MichaelKazlow
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    Michael, Thanks VERY much for your reply to my problem. For the moment, everything seems ok. I d/l newest Reader & installed w/o incident. Icons & shortcuts are ok. I am able to open pdf files w/o incident.

     

    However, Win7Fix was unable to completely merge because "some keys were open".

     

    I'm left with two questions:

     

    (1) Is there something special I should do to complete the merge -- if necessary?

    (2) I found this whole issue very strange; do you have any explanation for it. Apparently, I'm not the only one as it was already in knowledgebase.  ??

     
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  • Pat Willener
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    3. Pat Willener,
    Jul 9, 2012 8:13 PM   in reply to jan_rifkinson
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    What is "Win7Fix"?

     
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  • jan_rifkinson
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    4. jan_rifkinson,
    Jul 10, 2012 9:05 AM   in reply to Pat Willener
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    Pat, Follow the link provided by MichaelKazlow & it will explain it.

     
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  • Pat Willener
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    5. Pat Willener,
    Jul 10, 2012 8:51 PM   in reply to jan_rifkinson
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    I did actually look at that page and searched for "Win7Fix", but now I understand that you did not mean it literally.

     

    I think since everything is working you shouldn't worry about the incomplete merge.

     
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  • jan_rifkinson
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    6. jan_rifkinson,
    Jul 11, 2012 6:49 AM   in reply to Pat Willener
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    From MichaleKazlow's response:

     

     

    Solution 1: Registry fix

     

    #

    Disclaimer: The registry contains system-related information that is critical to your computer and applications. Before modifying the registry, be sure to make a backup copy of it (Win 7, Win Vista). Adobe doesn't provide support for problems that can arise from improperly modifying the registry. Adobe strongly recommends that you have experience editing system files before you modify the registry. For information on the Windows Registry Editor, see the documentation for Windows or contact Microsoft Technical Support.

     

    #

    Apply the applicable registry fixes available at the following links:

      • #
        Download and save the applicable file: For Win Vista or Win 7.
        Unzip/Extract the contents (.REG file) to desktop

        Make sure you have administrative privileges. Then, right-click on the .REG file and selectMerge.

        Restart the machine.

        If issue persists, Implement Solution 2.


        HTH

    #

     
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