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timbutler54
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Export Problems: Image not 900 pixels

Jul 9, 2012 10:52 AM

Using Win7 64-bit, Lightroom 4.1.......when I export an image that I want to upload to a website I get an error message during the upload that the image I'm trying to upload doesn't appear to be at least 900 pixels on the long side.  Which is not true, they are ALWAYS more than 900 pixels on the long side.  I have tried numerous different export settings and nothing seems to change this outcome.  Not even exporting at 900 each direction and 72dpi.  Does anyone have any ideas?  I'm stumped.  I'm new to Lightroom but I've been through several tutorials and I'm doing exactly what they say to do, but no joy.  Please help?

 
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  • Currently Being Moderated
    Jul 9, 2012 11:02 AM   in reply to timbutler54

    Which is not true, they are ALWAYS more than 900 pixels on the long side.

    And how did you confirm this fact?

     

    I have tried numerous different export settings and nothing seems to change this outcome.

    Change to what? It should be very simple to vary the number of pixels on the long side, in the image sizing portion of the Export dialog box.

     

    May I ask exactly what size image do you want to obtain? What size image are you starting with?

     
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  • Currently Being Moderated
    Jul 9, 2012 11:39 AM   in reply to timbutler54

    timbutler54,

    If you use the following settings in the Export Dialog (see screen shot) your image will be exactly 900 pixel on the long side.

     

    ExpSpecSize2.JPG

     
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  • Currently Being Moderated
    Jul 9, 2012 12:39 PM   in reply to timbutler54

    timbutler54 wrote:

     

    Confirmed by looking at the image sizes and both the long side and short side were in excess of 900.

     

    I mean, what software told you the long and short side was in excess of 900? What numbers did you see, tell me an example for one exported photo, the exact number of pixels in each direction that you were seeing.

     

    If you are seeing numbers in excess of 900, then this isn't a Lightroom problem, the problem is with the upload software

     
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