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SmileyTech
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Files won't open or let me open with....

Jul 10, 2012 8:30 AM

I use windows 7 and I have Cs3 and Cs5 on my computer.  I keep trying to open up my InDesign files but they are not compatible with Cs3 which is the default opener.  The files need opened up on Cs5 but the only way they will open is if you are in Cs5 version and go to open and browse to the file destination.  When I right click on the file in the folder and try to do the open with it will let me browse but after selecting it does not add it to the program list or allow me to hit do this all the time.  I've set up different files to only open up a certain program so I'm not sure why this one is so different.  Any help would be greatly appreciated!

3805 Views   30 Replies   Latest reply: SmileyTech, Jul 13, 2012 1:35 PM
 
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  • Bob Levine
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    1. Bob Levine,
    Jul 10, 2012 8:37 AM   in reply to SmileyTech
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    What was wrong with your other thread?

     

    Bob

     
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  • SmileyTech
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    2. SmileyTech,
    Jul 10, 2012 8:43 AM   in reply to Bob Levine
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    What do you mean?  It just said it was missing plug-ins when I tried to open it up in Cs3.  It was orignally made in Cs5 so that made sense to me that i'd have to open it up in Cs5.

     
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  • Bob Levine
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    3. Bob Levine,
    Jul 10, 2012 8:51 AM   in reply to SmileyTech
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    I mean why did you feel the need to create a new thread? All of the questions were answered in the other one:

     

    http://forums.adobe.com/message/4546773#4546773

     

    Bob

     
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  • Peter Spier
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    4. Peter Spier,
    Jul 10, 2012 8:55 AM   in reply to SmileyTech
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    We told you in the other thread that if you want CS5 to be the default program you'll need to reinstall in chronological order.

     

    Short of that you can attempt to hack the registry, and no I can't tell you the correct key, but some other users have posted about it here. Windows, by itself, will not honor an Open With request for an earlier version of an executable wioththe same name (in other words, both CS3 and CS5 have programs named InDesign.exe, and only the one in the registry, normally the last one installed, will get called). If you want files to open in the version from which they were saved -- a different problem-- you can prchase a utility from Rorohiko.com called Soxy that is supposed to handle that. Works well on Mac, but I don't recall any reports about Windows. The other option is to open the correct version, then use the File > Open... command and stop trying to double-click a file to open it.

     
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  • SmileyTech
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    5. SmileyTech,
    Jul 10, 2012 9:02 AM   in reply to Peter Spier
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    I did try reinstalling in chronological order.  I didn't think to put it on the other thread since one of my other questions had already been answered.  I wanted to make sure that it wasn't jumbled up so that you knew which question I was asking about. 

     
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  • Peter Spier
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    6. Peter Spier,
    Jul 10, 2012 9:07 AM   in reply to SmileyTech
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    If you uninstalled everything and reinstalled in order, CS3 should not be the default, so something isn't right about what you've told us. You may have to uninstall again, then run the clean tool (CS Cleaner Tool for installation problems | CCM, CS6, CS5.5, CS5, CS4, CS3) and reinstall again.

     
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  • SmileyTech
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    7. SmileyTech,
    Jul 10, 2012 9:09 AM   in reply to Peter Spier
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    I'll run the cleaner and see if that works.  It could be how I installed it. The CS5 had a different set up because we bought it online and the Cs3 came with a bunch of disks. 

     
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  • SmileyTech
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    8. SmileyTech,
    Jul 10, 2012 9:11 AM   in reply to SmileyTech
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    Since the cleaner says it doesn't do anything to a current version you have if I just uninstall Cs5 and then run the cleaner and put it back on will that be ok or should I uninstall both again and reinstall them?

     
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  • Peter Spier
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    9. Peter Spier,
    Jul 10, 2012 10:39 AM   in reply to SmileyTech
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    I'd uninstall both, myself.

     
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  • SmileyTech
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    10. SmileyTech,
    Jul 10, 2012 10:40 AM   in reply to Peter Spier
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    Alright, Thank you. 

     
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  • SmileyTech
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    11. SmileyTech,
    Jul 12, 2012 9:24 AM   in reply to Peter Spier
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    Ok when I took them both off and reinstalled now the files do automatically open up with CS5 but now it says that it is missing links and such.  How do I fix this? I believe alot of the links are probably on a server but I'm not as familar since I didn't make the documents. 

     
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  • SmileyTech
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    12. SmileyTech,
    Jul 12, 2012 9:26 AM   in reply to Peter Spier
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    By the Way, I already did the update thing that someone suggested would fix the problem. 

     
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  • Peter Spier
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    13. Peter Spier,
    Jul 12, 2012 10:18 AM   in reply to SmileyTech
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    No update can fix a missing links warning. That means that the path stored in the file is no longer valid for the link. That happens when files are pased to a new user and the links aren't included, or if something gets moved.

     

    ID's links are "absolute" in that they point to a specific location. If the program cannot find a link in the specified location it will attempt a search for any missing links starting inthe same folder where the .indd file was opened, and then in subfolders of that folder. It does not look higher in the directory structure, however. If you see a missing links warning that means that bot the absolute path and the search failed, and it's up to you to find the links.

     
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  • SmileyTech
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    14. SmileyTech,
    Jul 12, 2012 10:20 AM   in reply to Peter Spier
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    Ok.  I also have another question.  When we put it on the new computer the workspace is different because the owner has a named workspace on her old computer.  Is there anyway to transfer this to the new PC?

     
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  • Peter Spier
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    15. Peter Spier,
    Jul 12, 2012 10:24 AM   in reply to SmileyTech
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    Workspaces are stored in the user library or user profile in a folder called Workspaces. They are XML files and can be copied.

     

    You can find where to look in this link: Replace Your Preferences

    The workspaces folder should be a subfolder inthe same location you find InDesign Defaults.

     
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  • SmileyTech
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    16. SmileyTech,
    Jul 12, 2012 10:27 AM   in reply to Peter Spier
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    Ok I will try this then.  Thank You so much! I'll come back if I have more problems. 

     
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  • SmileyTech
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    17. SmileyTech,
    Jul 12, 2012 1:21 PM   in reply to Peter Spier
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    Ok I found the xml file on the old PC and I copied it in the place that the current workspace is set up for the other PC. However I don't understand how it knows how to switch over to the workspace or how to access it. Do I need to copy paste and merge the two together? OR Use a different Setting? Or something else?

     
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  • Peter Spier
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    18. Peter Spier,
    Jul 12, 2012 1:24 PM   in reply to SmileyTech
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    Window > Workspace > <choose the one you want> or pick it from the workspace dropdown in the control panel.

     
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  • SmileyTech
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    19. SmileyTech,
    Jul 12, 2012 1:26 PM   in reply to Peter Spier
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    I tried to find it in the workspace dropdown menu but the name wasn't there of the XML file.  I'll try the window workspace though and see if that brings it up. 

     
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  • Peter Spier
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    20. Peter Spier,
    Jul 12, 2012 1:33 PM   in reply to SmileyTech
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    You might have to restart ID. Otherwise, you probably either copied the wrong file (I forgot to mention you probably don't want to copy the ones with the word Current in the name), or you didn't put them in the correct plcae on the new machine.

     
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  • SmileyTech
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    21. SmileyTech,
    Jul 12, 2012 1:37 PM   in reply to Peter Spier
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    I've looked in both those spaces and it does not come up. Is there another way to switch them? Do I have to restart my computer?

     
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  • SmileyTech
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    22. SmileyTech,
    Jul 12, 2012 1:39 PM   in reply to Peter Spier
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    Oops I didn't see your other part. I did restart ID and I didn't copy any that said current.  Does it make a difference if I am copying from XP to 7? I can see the workspace that's on it right now xml and I put them in the same folder so I would believe that's the right place. And that's what it said on the other link you gave me earlier. 

     
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  • Peter Spier
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    23. Peter Spier,
    Jul 12, 2012 1:49 PM   in reply to SmileyTech
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    On XP you should be copying from \Documents and Settings\<USER>\Application Data\Adobe\InDesign\<Version #>\<Language>\Workspaces and on the Windows 7 machine you should paste into \Users\<USER>\AppData\Roaming\Adobe\InDesign\<Version #>\<Language>\Workspaces

     

    Make sure you get the correct folder locations. Workspaces are not dependent on the OS version, so that should not be a factor, and I've successfully copied from one version of ID to another as well when upgrading.

     
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  • SmileyTech
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    24. SmileyTech,
    Jul 13, 2012 4:55 AM   in reply to Peter Spier
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    I know I copied them from that folder in XP.  When I went to paste them into Windows 7 I got everthing up to \Users\<USER>\AppData\Roaming\Adobe\InDesign\5.0\     and then there was another xml file there that said somethingWorkspace so I just put them with the other one.  I could give you an exact list of the folders it game me as an option but I didn't see any that said workspace and I did find an xml file already there that had the word workspace.

     
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  • Peter Spier
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    25. Peter Spier,
    Jul 13, 2012 5:15 AM   in reply to SmileyTech
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    Verion 5.0 doesn't seem to use the \<Language>\ subfolder, so if there is no folder already named Workspaces, make one, so you have \Users\<User>\AppData\Roaming\Adobe\InDesign\Version 5.0\Workspaces and put the workspaces into that new folder. DON'T move the ActriveWorkspace.xml file that you found there previously.

     
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  • SmileyTech
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    26. SmileyTech,
    Jul 13, 2012 7:27 AM   in reply to Peter Spier
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    Well I tried what you suggested and it didn't work.  However if I back spaced and just put in \Users\<USER>\Appdata\Roaming\Adobe\InDesign there were two folders, version 5.0 and version 7.0 and we don't have a 7.0 version so I clicked on that one and it had a folder already called workspaces if you kept clicking so I put it there and it seems to have her workspace for the toolbars but the shortcuts didn't move over so I'm assuming she'll just have to set those up herself. Those folders were just the ones that came when they were installed I guess, but it seems like bad labeling to me. 

     
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  • Bob Levine
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    27. Bob Levine,
    Jul 13, 2012 7:34 AM   in reply to SmileyTech
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    Version 7 is CS5.

     

     

     

    Bob

     
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  • SmileyTech
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    28. SmileyTech,
    Jul 13, 2012 7:49 AM   in reply to Bob Levine
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    Oh Ok.  I guess I Got Cs5 mixed up as the version.  Thank you

     
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  • Peter Spier
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    29. Peter Spier,
    Jul 13, 2012 7:54 AM   in reply to SmileyTech
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    OK, so now you might have a handle on version numbering. Take the CS# and add 2 to get the "real" version number. Your workspaces should be transferrable from CS3 to CS5, but keyboard shortcuts probably not. Unless there are tons of customizations it would be better to just make a new set, otherwise look on this forum for John Hawkinson's scripts for transferring keybaord shortcuts (I don't seem to have a link).

     
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  • SmileyTech
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    30. SmileyTech,
    Jul 13, 2012 1:35 PM   in reply to Peter Spier
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    I tried looking for John Hawkinson's scripts on the forum but I didn't find it.  However, I'll just tell her that she might want to make new ones since that's what you suggested. 

     
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