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Valid links pasted into forum posts are broken upon posting

Jun 29, 2012 2:53 PM

Is this a known issue?

 

I create a post with a link

 

Say http://forums.adobe.com/ideas/1706

 

All works fine.

 

I edit the post (not touching the link), and re-post it

 

the link becomes  http://forums.adobe.com/ideas/http://forums.adobe.com/ideas/1706 (bad link)

 

 

 

Edit: even pasting a good link into a post http://forums.adobe.com/ideas/1701

 

shows up as http://forums.adobe.com/ideas/http://forums.adobe.com/ideas/1701

 
Replies
  • Currently Being Moderated
    Jun 29, 2012 2:57 PM   in reply to John Waller

    I clicked every one of your links, and all resulted in errors

     

    Anyway... I post a LOT of links in the various Premiere forums, and have never had the problem you describe

     

    I am on Windows 7 and use Internet Explorer 9

     
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  • Currently Being Moderated
    Jun 29, 2012 3:13 PM   in reply to John Waller

    I don't think I've seen that before.

     

    Testing:

     

    http://www.adobe.com

     

    http://forums.adobe.com/ideas/1706

     

    I'll come back and edit in a minute...

     

    I have now edited this message. Did the links change?

     
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  • Currently Being Moderated
    Jun 29, 2012 3:14 PM   in reply to adobe-admin

    Yes, the forum one did. The external link didn't break

     
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  • Currently Being Moderated
    Jun 29, 2012 3:55 PM   in reply to adobe-admin

    I have not encountered this problem on Chrome on PC.

     

    I also use lots of links, and usually embed them, though have also posted just the link. This is for both Adobe links (usually Adobe KB Articles, or Forum Articles/Threads), though not always, such as for utilities, like ImgBurn, MediaInfo, G-Spot, etc.

     

    The only trouble, that I have seen, was when I forgot to embed the link - that is obviously not an Adobe Forum issue, but a personal one...

     

    Hunt

     
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  • Currently Being Moderated
    Jun 29, 2012 4:12 PM   in reply to adobe-admin

    Hi,

     

    I have just gone back and edited a post (the last one) here: http://forums.adobe.com/message/4526421#4526421

     

    It did NOT break the Adobe forum links.

     

    BTW I always paste links into the post and don't embed them.

     

    Original post and editing done on Chrome on Mac OS 10.6.

     

    Niall

     
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  • Currently Being Moderated
    Jun 29, 2012 4:27 PM   in reply to adobe-admin

    Hi,

     

    I have tested a link to our site at this thread: http://forums.adobe.com/message/4522166#4522166.

     

    Editing the post did not break the link.

     

    ????

     

    Niall

     

     

    Using Chrome on Mac OS 10.6

     

    Message was edited by: Niall O\'Donovan

     
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  • Currently Being Moderated
    Jun 29, 2012 4:20 PM   in reply to adobe-admin

    Editing this post: http://forums.adobe.com/message/4519129#4519129 using IE9 on Windows 7 did not break the external link.

     
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  • Currently Being Moderated
    Jun 29, 2012 4:26 PM   in reply to adobe-admin

    Finally, editing the last post of this thread: http://forums.adobe.com/message/4163458#4163458 using IE9 on Windows 7 did not break the Adobe forum link.

     
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  • Currently Being Moderated
    Jun 29, 2012 4:34 PM   in reply to Niall O\'Donovan

    Good testing and results.

     

    Though I do not edit links THAT often, there ARE times, when I do (just today once), and have not had an issue from the IE7 days, or with Chrome.

     

    However, will keep an eye opened to the possibility.

     

    Thanks,

     

    Hunt

     
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  • Currently Being Moderated
    Jul 3, 2012 2:44 AM   in reply to Bill Hunt

    It's an issue we're aware of, and relates to the automatic recognition of internal vs. external links in the forum software. I hope it'll be fixed soon, but can't guarantee anything.

     

    Meanwhile, if you edit a post which contains a plain text internal link with a message ID hashtag, remove it - so a URL such as

     

    http;//forums,adobe.com/message/123#123

     

    will become

     

    http;//forums,adobe.com/message/123

     

    The forum engine will put it back when it re-parses your edited message. If the link was created using the link tool in the editor, it will not be re-parsed so you don't see any duplication of the hashtag - the bug only affects plain text URLs.

     
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  • Currently Being Moderated
    Jul 3, 2012 4:43 AM   in reply to Dave Merchant

    That's funny Dave, because all of the links I have posted/edited are plain text links, pasted directly into the message.

     

    Here is a current thread, as an example. I have copied the title of the thread from the alternative menu: "copy link address".

     

    When I paste it into this message, it comes in with the hash tag, which I have always left in place. Eg "http://forums.adobe.com/message/4525500#4525500".

     

    http://forums.adobe.com/message/4525500#4525500

     

    I will come back in shortly and edit the message, leaving the hashtag in place.

     

    Niall

     

     

     

    I am editing the message to see if it changes the original pasted link.

     

    Message was edited by: Niall O\'Donovan #1

     

     

     

    Nope, pasting the link as plain text and then editing the post, does not seem to corrupt the link (at least here anyway).

     

    Message was edited by: Niall O\'Donovan #2

     
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  • Currently Being Moderated
    Jul 7, 2012 10:51 AM   in reply to Niall O\'Donovan

    If a link has been pasted that way it'll keep the tags, so the filter won't react. As you can see your earlier edited posts were corrupted.

     
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  • Currently Being Moderated
    Jul 8, 2012 1:12 PM   in reply to Dave Merchant

    Hi Dave,

     

    From where I am sitting, none of my links in edited post are corrupted. They are all still fully functioning, including internal ones. They all open in new tabs, without any difficulty.

     

    Google Chrome1.png

     

    The joys of the interwebs ;-)

     

    Niall

     
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  • Currently Being Moderated
    Jul 10, 2012 9:22 AM   in reply to Niall O\'Donovan

    It looks like this only affects links to Jive Ideas, but not to discussions or documents. Still working with Jive on it.

     
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  • Noel Carboni
    23,526 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 10, 2012 12:23 PM   in reply to adobe-admin

    I just saw it happen with one of SSprengel's posts.  Here's a screenshot.  Note the difference between the displayed link and the link in the status bar of my browser...

     

    LinkAndHover.png

     

    -Noel

     
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  • Currently Being Moderated
    Jul 10, 2012 4:27 PM   in reply to Noel Carboni

    That looks normal. Did the link work?

     
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  • Noel Carboni
    23,526 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 10, 2012 6:53 PM   in reply to adobe-admin

    No, it doesn't look normal and no, it didn't work.  Note that there are TWO hashtags in the URL as shown on the status bar (3 red arrows).

     

    Edit:  Perhaps you don't understand that the URL shown in the status bar at the bottom is the actual URL, and it's brought up by hovering over a link.

     

    -Noel

     
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