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kiara_rolle@yahoo.com Calculating status...

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Why doesn't it do anything when I put my password in for the Adobe Download Assistant?

Jul 10, 2012 2:09 PM

Tags: #photoshop #mac #assistant #trial_download

please help.

375 Views 1 Reply Latest reply: Jeff A Wright, Jul 10, 2012 2:53 PM

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1. Jeff A Wright,

Jul 10, 2012 2:53 PM in reply to kiara_rolle@yahoo.com

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Do you have a software firewall installed which might be preventing the Adobe Download Assistant from accessing the Internet?

Alternately you can follow the directions listed at http://forums.adobe.com/thread/981369 to initiate a direct download.

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