I have a brand new HP Z1 workstation (Win7 64b, 32GB).
I cannot install CS4. I get the common message "Critical errors were found in setup. See setup log for details."
- I tried from my original DVD.
- I downloaded new install files from Adobe. Same problem.
- I tried the Adobe CS Cleaner Tool. No luck.
- I tried the Adobe Support Adviser log analyzer , which told me I had no issues.
Here are the ERROR and FATAL lines from the install setup log ("Adobe Creative Suite 4 Design Premium 4.0 07-10-2012.log"):
(there are lots of other "errors" too if they would be helpful)
ERROR
Log of: object
isRunning {string}: 0Log of: string 0 {LOOP}: Reference to object up 0 percentComplete {string}: 100 Log of: string 0 {string}: 1 Log of: string 0 {LOOP}: Reference to object up 0 1 {string}: 0
Log of: string 0 {LOOP}: Reference to object up 0 2 {string}: 0 Log of: string 0 {LOOP}: Reference to object up 0 message {object}: [object Object] Log of: object code {string}: 0 Log of: string 0 {LOOP}: Reference to object up 0 args {object}: [object Object]
FATAL
Critical errors were found in setup
undefined:DOM Exception: HIERARCHY_REQUEST_ERR (3)
Please see the Setup log file for details.
Please help, I am about to break something.
