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Premiere Pro fails to install

Jul 11, 2012 10:35 AM

Premiere Pro fails to install as a trial or as a coud app. Here is the error code that I receive.

PLEASE HELP!!!!!!!

Exit Code: 34  -------------------------------------- Summary --------------------------------------  - 1 fatal error(s), 0 error(s), 0 warning(s)    FATAL: Payload '{A189C479-C7CD-4E08-8CCF-D999B68C0C71} Camera Profiles Installer_6.3_AdobeCameraRawProfile6.0All 6.2.5.0' information not found in Media_db.  -------------------------------------------------------------------------------------

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349 Views 1 Reply Latest reply: Jeff A Wright, Jul 11, 2012 1:07 PM

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1. Jeff A Wright,

Jul 11, 2012 1:07 PM in reply to ashampton

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Unfortunately Exit Code 34 does not provide much information. I would recommend you begin investigating your difficulties by utilizing the Adobe Support Advisor - http://www.adobe.com/support/loganalyzer/ to review your installation logs.

Alternately you can review your installation logs manually by following the steps listed in Troubleshoot with install logs | CS5, CS5.5, CS6 - http://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5 -cs5.html.

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Premiere Pro fails to install

Jul 11, 2012 10:35 AM

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