In this case this is not a huge deal, but obviously it could be and still it's frustrating.
I spent 2 or 3 hours reworking the opening of a sci-fi script - lots of the world to introduce - which part of the solar system - the dwarf planet where the story takes place - the mining base on the planet, etc.etc.etc. all with superimposed text labeling things. Was trying to get it to have flow and not be clunky bouncing back and forth from Action Description to Super's while being as succinct as possible (unlike this post). Not easy.
I'm a cloud subscriber, but was working in ONLINE mode on the desktop version of Story. When I went to save my work and exit the program before Pizza Hutt closed at midnight I -
So there's what happened, hopefully for possible benefit on your end.
Can you get my file back as I've seen in two other threads?
This would be a version from last night sometime between 11:15 and midnight.
Should I email my adobe ID to adbestry(at)adobe(dot)com now?
My adobe ID is the same as my username - jdanstan
Like I said - this time it was just a page, but it was 3 hours of tedious precise work that I'm loathe to start over. Would be nice to get it back if you can / reassuring for my collaborators and mysefl that we can trust Adobe Story with our work.
Can you please send us the Story email id you use at DL-AdobeStory-Support<at>adobe<dot>com . Also send us the script name you were using to the mentioned email address.
While working in AIR app when you switch from offline to online, the data is synced from offline to online application and when both online and offline documents are modified from the base document a version is created for that document. Please open the document and go to 'view' -> 'history' and you will see some versions for your document. You can double click on any of the versions and see its content. You should be able to find your content there.
Let us know if you need any more inputs.
Europe, Middle East and Africa