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Currently Being Moderated

How do I save files as JPEG in Photoshop Extended CS6 on a mac?

Jul 10, 2012 2:54 PM

I have used a PC for many years and saved files in JPEG with Photoshop CS4 and then CS5 no problem.

 

Recently I bought a mac and upgraded to Photoshop CS6 and then upgraded again to Photoshop CS6 Extended.

 

Now when I save files as 'JPEG' in Photoshop CS6 Extended they save okay but when I try to open these files in other programs they can't read the file.

If I try to attach these JPEG's in an email they send a script and no image.

 

The only way to send JPEG's by email on my mac seems to be if I right click on the JPEG image and send it that way by email - I can't add it to emails though.

 

Am I saving in the wrong format for a mac ? Am I missing something obvious?

 

Please can you advise me.

Thanks  for any help - I can't reply to any answers as I haven't figured out how to do that on here yet.

Or maybe you aren't supposed to reply?

 

I know .....I'll get used to using a mac one day......

 
Replies 1 2 Previous Next
  • Currently Being Moderated
    Jul 10, 2012 2:55 PM   in reply to Digidol

    Are you sure you are not trying to save in jpeg2000 or jpeg stero?

     
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  • Currently Being Moderated
    Jul 10, 2012 3:50 PM   in reply to Digidol

    There is no "format for a mac" or anything like that: JPEG is JPEG.

     

    When you save as JPEG, does the extension on the file say JPEG or JPG?

     
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  • Currently Being Moderated
    Jul 10, 2012 6:20 PM   in reply to Digidol

    Yes, most applications need the file extension to identify the file type.

     

    But Photoshop normally does append a file extension matching the filetype chosen.

    Usually when the extension is missing, it is because the user typed over it (changed the name and wiped out the extension).

     
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  • Currently Being Moderated
    Jul 11, 2012 6:18 AM   in reply to Chris Cox

    Chris, that's Ps not following Mac standard behaviour. When the user removes the filename extension in a save dialogue, the result should be a file whose name has an extension, but is flagged to hide extension. (many save dialogues actually include a checkbox for hiding the extension.)

     

    Missing-extension.png

     
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  • Currently Being Moderated
    Jul 11, 2012 6:02 AM   in reply to Digidol

    This is what I've done wrong.

     

    No, you didn't do anything wrong. Photoshop saved wrongly by not putting a hidden .jpg extension on the filename.

     
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  • Currently Being Moderated
    Jul 11, 2012 6:30 AM   in reply to Digidol

    Digidol wrote:

     

    Ah, so is there anything I can do so it saves as JPEG automatically?

     

    Now I am having to add '.jpeg' onto the name of some images to make sure it saves them correctly.

     

    To be clear, Ps does save a correct JPEG file. The problem is only that the filename extension will be completely missing, causing problems for some other apps, unless you explicitly specify it in the filename field of Ps save dialogues.

     

    The solution for now is to always ensure that the filename has an explicit extension before hitting the "Save" button in a Ps save dialogue.

     

    When you open a save dialogue, type the name before selecting output format; you should see the extension automatically being appended to the content of the filename field.

     
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  • Currently Being Moderated
    Jul 11, 2012 11:04 AM   in reply to conroy

    >> The problem is only that the filename extension will be completely missing, causing problems for some other apps, unless you explicitly specify it in the filename field of Ps save dialogues.

     

    The extension will only be missing if the user types over the extension. This is a deliberate act by the user, and may be intentional, so must be respected by the application.

     

    And the user's described problem is not platform specific in any way.

     

     

    Also, you seem to assume a "standard" OS behavior where I have not seen such a standard specified.

     
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  • Currently Being Moderated
    Jul 11, 2012 12:15 PM   in reply to Chris Cox

    It is possible that someone has a reason for deliberately saving files with absolutely no extension, and not just a hidden extension, I suppose.

     

    It might be a good idea for Ps to have the common "Hide extension" checkbox in save dialogues, by the way. That way, the user can choose to deliberately remove the extension in the filename field, and usefully get a file with a hidden extension instead of a probably unexpected complete lack of extension and attendant problems when trying to use the file with other apps which rely on there being an extension.

     
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  • Noel Carboni
    21,006 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 11, 2012 12:31 PM   in reply to conroy

    During Save As, assuming I've already set the file type:

     

    • If I type abc. I explicitly get a file with no extension.
    • If I type abc (without the period) I get the default extension.

     

    Is there some difficulty with this or difference on a Mac that I'm not understanding here?  Is it possible Digidol has just typed a period?

     

    -Noel

     
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  • Currently Being Moderated
    Jul 11, 2012 12:55 PM   in reply to Noel Carboni

    Ps CS6 on OS X 10.6.8 saving a JPEG with the following filenames:

     

    myfile

    myfile.

    myfile.jpg

     

    creates files named:

     

    myfile

    myfile.

    myfile.jpg

     

    The first two have no extension at all, not even a hidden one, and therefore will not be recognised as JPEG by some apps. In OS X, filenames can contain periods, and in the second example, the trailing period is just another character in the name.

     

    Doing that with CS5.1 creates a well-named JPEG, myfile.jpg, in all three cases.

     
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  • Noel Carboni
    21,006 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 11, 2012 1:11 PM   in reply to conroy

    Sounds like a bug with Photoshop CS6 on Mac then.  Perhaps Adobe should take a second look?

     

    -Noel

     
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  • Currently Being Moderated
    Jul 12, 2012 1:33 AM   in reply to Noel Carboni

    Noel,

     

    I cannot reproduce the behavior described by conroy2009 on my Mac setup (Photoshop 13, Snow Leopard 10.6.8) either by doing a Save As or a Save for Web.  The appropriate extension is appended in all cases, as long as the user does not delete it.  Therefore it is not "a bug" that affects all Macs.

     

    It's either specific to conroy2009's system or it could be related to Apple's infamous Lion 10.7.x operating system, which I have no plans to get anywhere near.    Maybe Mountain Lion, when they get to around version 10.8.8—and if it is not as dumbed-down-for-the-iPad as Lion. 

     
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  • Currently Being Moderated
    Jul 12, 2012 1:55 AM   in reply to Digidol

    Digidol wrote:

     

    I have a brand new apple Mac OS X version 10.7.4…

     

    You have my sympathies. 

     

     

     

    Digidol wrote:

     

    …I am a bit suprised that my old pc and photshop version

    saved files easier than all this new technology…

     

    This "new technology" is geared toward the iPad and other mobile devices.  Worse still, Apple usually don't get a new OS right until they are at about the dot eight version.  Lion 10.7.4 is on its way out and will be replaced by Mountain Lion 10.8.1 shortly, so no chance of its reaching maturity now. 

     
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  • Currently Being Moderated
    Jul 12, 2012 5:35 AM   in reply to station_two

    It's either specific to conroy2009's system or it could be related to Apple's infamous Lion 10.7.x operating system,

     

    Wrong and wrong.

     

    1. There's the system of the OP. Plus Chris has said that the behaviour is by design.

    2. I have Snow Leopard 10.6.8.

     
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  • Currently Being Moderated
    Jul 12, 2012 5:45 AM   in reply to conroy

    conroy2009 wrote:

     

    It's either specific to conroy2009's system or it could be related to Apple's infamous Lion 10.7.x operating system,

     

    Wrong and wrong.

     

    1. …Chris has said that the behaviour is by design…

     

     

    No; he has said no such thing.  Quite the opposite:

     

    The extension will only be missing if the user types over the extension. This is a deliberate act by the user, and may be intentional, so must be respected by the application.

     

    PEBKAC.

     
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  • Currently Being Moderated
    Jul 12, 2012 5:53 AM   in reply to conroy

    I had not understood you were deliberately typing over the extension.  Well, duh!

     
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  • Currently Being Moderated
    Jul 12, 2012 6:48 AM   in reply to station_two

    Well, duh!

     

    Well, I was trying to help the OP, duh!

     

    In any case, many Mac user's want the file extension hidden, not completely absent, so it's not surprising the OP entered a name with no extension and expected CS6 to simply hide the extension of the generated filename. If there was a checkbox for "Hide extension", as in many other apps' save dialogues, then this entire thread may have never been necessary.

     
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  • Currently Being Moderated
    Jul 12, 2012 6:12 AM   in reply to station_two

    station_two wrote:

     

    conroy2009 wrote:

     

    It's either specific to conroy2009's system or it could be related to Apple's infamous Lion 10.7.x operating system,

     

    Wrong and wrong.

     

    1. …Chris has said that the behaviour is by design…

     

     

    No; he has said no such thing.  Quite the opposite:

     

    The extension will only be missing if the user types over the extension. This is a deliberate act by the user, and may be intentional, so must be respected by the application.

     

    PEBKAC.

     

     

    The OP did make the deliberate act. Chris did say that the result of a filename with no extension is by design. It is a different result from that of CS5.1, but apparently by design.

     
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  • Noel Carboni
    21,006 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 12, 2012 6:36 AM   in reply to conroy

    In summary, it sounds to me as though the Mac concept of "hidden extension per file" isn't embraced at all by Photoshop.

     

    So assuming the extension is always visible, what is the easiest way do each of the following (ignoring issues with integration with other apps):

     

    1.  Save a JPEG as:  abc.jpg

     

    2.  Save a JPEG as:  abc

     

    3.  Save a JPEG as:  abc.

     

    4.  Save a JPEG as:  abc.xxx

     

     

    Since it seems to me we still haven't nailed down whether there's a disparity between how this works on Photoshop for Mac vs. PC, I'll answer the above questions for PC:

     

    1.  File - Save As, choose Format: JPEG, type (replace filename with):  abc

     

    2.  No difference than 3 on a PC.

     

    3.  File - Save As, choose Format: JPEG, type:  abc.

     

    4.  File - Save As, choose Format: JPEG, type:  abc.xxx

     

     

    How is it different from the above on a Mac?

     

    Is there something more complex, such as the sequence of operations, or another system setting, that I didn't cover here?  I normally always keep Explorer set so that file extensions are visible (it's global on a PC).

     

    -Noel

     
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  • Currently Being Moderated
    Jul 12, 2012 7:42 AM   in reply to Noel Carboni

    How is it different from the above on a Mac?

     

    1.  File - Save As, choose Format: JPEG, type (replace filename with):  abc.jpg  => abc.jpg

     

    2.  File - Save As, choose Format: JPEG, type:  abc  => abc


    3.  File - Save As, choose Format: JPEG, type:  abc.  => abc.

     

    4.  File - Save As, choose Format: JPEG, type:  abc.xxx  => abc.xxx

     

     

    2, 3 and 4 have no extension. The period in 3 and 4 is a character in the name, which is valid in OS X.


    CS6-Save-As-JPEG.png


     
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  • Currently Being Moderated
    Jul 12, 2012 7:53 AM   in reply to Noel Carboni

    I normally always keep Explorer set so that file extensions are visible (it's global on a PC).

     

    In OS X Finder, extension visibility is a file attribute. There is an option to ignore that and always display all extensions.

     
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  • Currently Being Moderated
    Jul 12, 2012 8:18 AM   in reply to Digidol

    Digidol wrote:

     

    I only have this problem when saving with Photoshop CS6 extended.

     

     

    Yes, Ps CS5.1 Save As JPEG always gives .jpg extension to the exported file, and I expect almost all other apps will put a visible or hidden .jpg on a JPEG.

     
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  • Noel Carboni
    21,006 posts
    Dec 23, 2006
    Currently Being Moderated
    Jul 12, 2012 8:48 AM   in reply to conroy

    So it looks as though:

     

    • The behavior indeed IS somewhat different between the two platforms (Mac vs. PC).
    • There has been a change in Photoshop CS6 for the Mac that changed it to be different than its predecessor.

     

    Since this goes against Chris' comment in post 11 about the problem not being platform-specific, I still have to wonder whether everyone is seeing the same thing.

     

    Assuming so, from the sound of things it was likely changed intentionally, and you're going to have to get used to specifying the entire name.  I would also suggest turning on that Finder option to show the extensions all the time, assuming it doesn't cause you other headaches.

     

    -Noel

     
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  • Currently Being Moderated
    Jul 12, 2012 9:04 AM   in reply to Noel Carboni

    Noel Carboni wrote:

     

    ... from the sound of things it was likely changed intentionally, and you're going to have to get used to specifying the entire name.  I would also suggest turning on that Finder option to show the extensions all the time, assuming it doesn't cause you other headaches.

     

    -Noel

     

    I can't speak for the OP, but I'll leave my Finder preference as it is - hiding the extensions which I choose to hide. The CS6 change hasn't been causing me a problem; I've only been posting in this thread to try to help other users.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:14 AM   in reply to Noel Carboni

    Noel,

     

    No.  On my Photoshop CS6/Snow Leopard setup, the extension is always added—unless I do something monumentally stupid like typing over the extension. 

     
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  • Currently Being Moderated
    Jul 12, 2012 9:19 AM   in reply to conroy

    conroy2009 wrote:

     

    …I'll leave my Finder preference as it is - hiding the extensions which I choose to hide…

     

    That's your prerogative.  They have a saying south of the US border, to the effect that "everyone makes a kite out of his own backside".  It has never occurred to me to hide extensions ever since Apple went from Mac OS 9.2.2 to OS X.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:23 AM   in reply to Digidol

    Digidol wrote:

     

    …I think its stupid to have to type in .jpg every time you want to change the file name though…

     

    I never have to type the extension.  Photoshop CS6 always adds it for me.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:24 AM   in reply to station_two

    I fail to see how you might be assisting in this thread, station_two.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:26 AM   in reply to station_two

    station_two wrote:

     

    Noel,

     

    No.  On my Photoshop CS6/Snow Leopard setup, the extension is always added—unless I do something monumentally stupid like typing over the extension. 

     

     

    The OP has not done anything monumentally stupid. Please show at least minimal respect for others.

     

    Ps CS6 is going against the expectations of users who save files from other programs, including Ps CS5.1 (!!!), by not automatically creating either a hidden or visible extension when the extension is absent from the filename field of a save dialogue.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:27 AM   in reply to conroy

    Yes, I see you often fail to see many things, conroy2009. 

     

    What I'm trying to advise reasonable folks is not to type over the bloody extension.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:29 AM   in reply to conroy

    conroy2009 wrote:

     

    …Ps CS6 is going against the expectations of users who save files from other programs, including Ps CS5.1 (!!!), by not automatically creating either a hidden or visible extension when the extension is absent from the filename field of a save dialogue.

     

    That never happens on my setup.  The extension is absent only if I type over it.

     
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  • Currently Being Moderated
    Jul 12, 2012 9:37 AM   in reply to station_two

    What I'm trying to advise reasonable folks is not to type over the bloody extension.

     

    That advice for CS6 was given near the beginning of the thread. See, you aren't helping

     
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