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Ron Wolpa Calculating status...

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is photoshop cs6 (downloaded by means adobe assistant) operational ?

Jul 11, 2012 11:25 AM

Months ago I downloaded photoshop CS5 by means the assistant.

The 1st downloaded file came in corrupted and the 2nd attempt was not different. Both did not run.

On that time I employed to download a 3G modem.

People from the support in the forum advised me not to download the files through 3G.

Today I downloaded CS6 by means a fast ADSL connection , employing the Adobe Download Assistant.

As the downloaded finished I ran the installation, which ran normally .

Then as I attempted to start CS6 it crashed.

I ask you whether there is any trouble with the setup available to download?

303 Views 3 Replies Latest reply: Curt Y, Jul 11, 2012 11:43 AM

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1. SG...,

Jul 11, 2012 10:26 AM in reply to Ron Wolpa

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Hi Ron,

What OS are you running? If it is OSX, can you post the crash data?

Can you also let us know what your system specs are (desktop/laptop, RAM, GPU)?

regards,
steve

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2. Ron Wolpa,

Jul 11, 2012 11:25 AM in reply to SG...

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Hello

OS , it is the Windows xp sp3 running on a Desktop AMD ATHLON XP 2000+ | 1,67 GIGAHERtz | 2 gigabytes ram.
The crash data I saved on a .txt file but this forum only gives me the option to attach picts or video.

Thanks

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3. Curt Y,

Jul 11, 2012 11:43 AM in reply to Ron Wolpa

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You OS and system is probably not going to get you much with CS6. Most consider 4 gigs a minimiun to run and really need 6-8 gigs, 64 bit OS and a good graphics card to get most of the features to work well.

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