Adobe Community: Premiere CS3 export fails

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1. Jeff Bellune,

Jul 9, 2012 5:45 AM in reply to Stuart Clark

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Why are you trying to export 1280x720 video as 1440x1080 video? Just export it with the HDTV 720p preset and change the frame rate to 29.97. Make sure to set the field order to None (Progressive). You didn't mention your project settings, so the frame rate and field order advice may have to change depending on what you have chosen for your project settings.

Jeff

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2. Ann Bens,

Jul 9, 2012 7:16 AM in reply to Jeff Bellune

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FAILED TO RETURN A VIDEO FRAME

Check for gaps in the timeline.

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3. Stuart Clark,

Jul 9, 2012 11:28 AM in reply to Jeff Bellune

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Thanks Jeff, that's a good call - I'll try that. FYI, my project settings are:

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4. Stuart Clark,

Jul 9, 2012 11:29 AM in reply to Ann Bens

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Thanks Ann,

There are indeed some gaps as I have a fade to black, a pause, and then a new sequence which acts as a photo montage. Is that the wrong way to go about things?

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5. Stuart Clark,

Jul 9, 2012 11:34 AM in reply to Stuart Clark

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Hi guys,

Miraculously my last export completed successfully! I left this running before leaving for work. The only thing I did differently was remove all markers from the photo montage I created at the end of the movie. I should have thought of this before; when I created the photo montage I created markers and then used the feature to automatically insert the photos on each marker. When I tried to move the markers Premiere crashed. I've not yet watched the movie back having now removed all the markers it appears to have worked! Thanks so much for all of your help. Of course, I'd be interested to know why the markers caused a problem, I guess that's just something I'll have to put down to running CS3 on Windows 7 x64?

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6. Bill Hunt,

Jul 10, 2012 6:24 PM in reply to Stuart Clark

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Interesting observations.

I do not recall reading of Markers causing PrPro to crash, or even exhibit odd behavior. What type of Marker (there are several) did you use?

At the least, hope that the Export WAS excellent, but with a bit more info, perhaps someone can find a "cause" with the Markers.

Good luck,

Hunt

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7. Stuart Clark,

Jul 11, 2012 7:04 AM in reply to Bill Hunt

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Hi Bob,

I'm afraid that with the number of export tests I've been trying I've managed to confuse myself and the problem isn't as resolved as I first thought.

I think that the Adobe Media Encoder did work after I removed the markers, however because it gave seperate audio and video files I ended up doing a File > Export instead instead as I'm more more familiar with this approach, having moved to CS3 from Premiere 6.

Via File > Export, the sound appeared to be slightly out of synch with the video (not easy to spot as there's little speech, just music). I went back to the Media Encoder and that is now erroring just as before, so it doesn't look like removing the markers fixed things.

I have to admit I'm at a point now where I'm confused about what has worked, what hasn't, and what export settings I should be using. I'm hoping to carry out some more research and some more tests till I get it to a stage where it's works but I'm not there yet unfortunately!

By the way, the markers were created following a tutorial that I've not been able to find again, however I basically hit the * on the number pad when I'd want my photos to appear in the montage. I had the photos already arranged in the right order than used an inbuilt Premiere feature (again, apologies I can't name it but I'm at work now without Premiere in front of me) to insert these on each marker. These inserted the photos without any problems, till later I tried to move a marker to see if the photos would move with it, but it crashed Premiere. Not so worried about that crash now (except that I'm wondering if it's connected to the render failure).

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8. Stuart Clark,

Jul 11, 2012 7:08 AM in reply to Bill Hunt

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I guess my next test should be to remove the photo montage sequence from the main sequence, and see if that renders without crashing. At least than I can trace it to a particular part of the movie....

Any advice on the most appropriate export settings I should be using would be certainly very helpful - it looks like this is an area where I'm definitely going wrong.

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9. John T Smith,

Jul 11, 2012 8:30 AM in reply to Stuart Clark

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> trying to export to a single file I can distribute to other people, put on DVD and upload to Vimeo. As my source footage is in .mov files using H.264 I've been trying to export to H264

I don't think that is really possible... your 3 different goals use 3 different kinds of files

To create a "movie" DVD -vs- a "data" DVD you need to export either as DV AVI or MPEG-DVD (or maybe it is called MPEG2-DVD... I always export to DV AVI) and then author in Encore... if you go the MPEG2-DVD route, you will create TWO files, on video and one audio, which are combined in Encore

For anything else, here is an article about export formats... I'm not sure if all of these formats are available for CS3

http://help.adobe.com/en_US/mediaencoder/cs/using/WS725e431141e7ba651e 63e3d1267818bc51-8000.html

And, some tutorials... again, I'm not sure if much for CS3 is included

http://forums.adobe.com/thread/913334

http://forums.adobe.com/thread/845731

http://forums.adobe.com/message/3234794

A "crash course" http://forums.adobe.com/thread/761834

A Video Primer for Premiere http://forums.adobe.com/thread/498251

Premiere Tutorial http://forums.adobe.com/thread/424009

And http://forums.adobe.com/message/2738611

And http://blogs.adobe.com/premiereprotraining/2010/06/video_tutorials_did acticiels_t.html

And http://blogs.adobe.com/premiereprotraining/2010/06/how_to_search_for_p remiere_pro.html

And http://bellunevideo.com/tutlist.php

Premiere Pro Wiki http://premierepro.wikia.com/wiki/Main_Page

Tutorial http://www.tutorialized.com/tutorials/Premiere/1

Tutorial http://www.dvxuser.com/V6/forumdisplay.php?f=21

Tutorial HD to SD w/CS4 http://bellunevideo.com/tutorials/CS4_HD2SD/CS4_HD2SD.html

Exporting to DVD http://help.adobe.com/en_US/premierepro/cs/using/WS3E252E59-6BE5-4668- A12E-4ED0348C3FDBa.html

And http://help.adobe.com/en_US/premierepro/cs/using/WSCDE15B03-1236-483f- BBD4-263E77B445B9.html

Color correction http://forums.adobe.com/thread/892861

After Effects Tutorials http://www.videocopilot.net/

Surround Sound http://forums.adobe.com/thread/517372

Photo Scaling for Video http://forums.adobe.com/thread/450798

-Too Large May = Crash http://forums.adobe.com/thread/879967

-And another crash report http://forums.adobe.com/thread/973935

CS6 http://www.dvxuser.com/V6/showthread.php?282290-New-Tutorial-Working-F aster-in-Premiere-Pro-CS6

.

Encore http://tv.adobe.com/show/learn-encore-cs4/

Authoring http://www.videocopilot.net/tutorials/dvd_authoring/

Encore Tutorial http://www.precomposed.com/blog/2009/05/encore-tutorial/

And more Encore http://library.creativecow.net/articles/devis_andrew/

Regions and NTSC vs PAL http://forums.adobe.com/thread/951042

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10. able123,

Jul 11, 2012 1:44 PM in reply to Stuart Clark

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=======

I guess my next test should be to remove the photo montage sequence from the main sequence, and see if that renders without crashing

=====

better yet.. leave it if you like what you did.. and just shrink the WAB to export the sections you want to test exports with...makes it faster to export and see what happened quality wise... and also allows you maybe to pinpoint 'problem' areas of the project...

also, take copious notes on everything you do to export and test etc.. its pain in neck but in long run lets you have record of what you did and what worked and what didnt work etc... its sometimes best to take screenshots of the settings you use for exports and save them in files with notes ( can use word or anything that can mix text with images etc )...is worth the effort cause you can always go back to it in a few months when you want to recall what you did to solve some problem etc.

good luck

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11. Bill Hunt,

Jul 11, 2012 2:27 PM in reply to able123

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I second the keeping of good notes. That can also be very helpful, if others are trying to help troubleshoot an issue remotely.

We see so many posts where the user has "tried every possible format/CODEC, and all fail," or "tried every possible Sequence Preset, and all failed," or "tried every possible Export setting, and all failed." Now, a very, very few might have actually done that, but most have not even come close. It's very helpful to know exactly what one is doing, and to try and correct the problem with THAT exact method/setting.

Good luck to the OP,

Hunt

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12. Stuart Clark,

Jul 11, 2012 11:33 PM in reply to John T Smith

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Thanks John, that's really useful. At the moment I'm primarily concernend with a with simply making a video file I can upload to you tube and also put on a computer that's connected to a projector. The DVD is something I want to do but is secondary to this - originally I'd planned to simply drop the exported movie into Encore to make the DVD but I can go the MPEG2 route as well so thanks, that's really useful :-)

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13. Stuart Clark,

Jul 11, 2012 11:36 PM in reply to able123

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Ah - I'd not thought of shrinking the WAB, that's an excellent idea! I'll do that and leave it running while I'm at work - fantastic!

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14. Stuart Clark,

Jul 11, 2012 11:39 PM in reply to Bill Hunt

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Thanks guys - I definitely agree, making notes is something I should have been doing from the start and it's the lack of time - a quick 5 minutes before work to set things rendering - that on this occasion my note taking hasn't been quite so up to scratch and indeed that's why I hadn't re-appeared in the forums to say it wasn't working, till I'd run some more tests. ANyway, that's a fantastic tip about screenshots and Word - I've been doing screenshots and stupidly not saving them, hadn't actually thought of dropping them into Word.....

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Premiere CS3 export fails

Jul 9, 2012 12:05 AM

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