Welcome to the forum.
Are you talking about Adobe Premiere Elements?
Did you install via a download, or from physical media?
Have you been able to launch PrE yet?
Where are these empty folders located?
What are the names of the folders?
Being new to Premiere Elements, this partial list of RESOURCES might be useful in learning the program. I particularly recommend Steve Grisetti's Basic Training Series, and his Muvipix books on PrE.
Europe, Middle East and Africa