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API for inventory control?

Jul 6, 2012 10:36 AM

Tags: #product #api #catalogue #ecommerce #pricing #products #e-commerce #shopping #secure_zone #troubleshooting_ecommerce #inventory #api_inventory #inventory_control

Can we use the API to update the inventory of product B when product A is purchased?

 

For instance:

We need to have a product listed at 4 different pricing tiers in secure zones for specific customers. Since Business Catalyst only offers retail and wholesale pricing tiers, we had to find a work around. 

 

We ended up duplicating each product 4 times in seperate catalogs each one in its own secure zone. This solves being able to have each priced differently, however now we aren't able to control inventory for a specific product across the 4 tiers.

 

For Example:

Product A1

Product A2

Product A3

Product A4

 

Product A1 has been ordered, is there a way to use the API to subtract the number of Products ordered from the inventory levels in Product A2, A3, and A4?

 
Replies
  • Currently Being Moderated
    Jul 6, 2012 7:11 PM   in reply to eric_413

    Why didn't you give each Product its own inventory level?

     
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  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 6, 2012 9:47 PM   in reply to eric_413

    Yes, you'd have to use API for that and you can manipulate the quantity. But, it may be a bit hard because BC changes inventory when the product is added to the cart, so if the cart gets abandoned the inventory will be incremented again.

     

    Why don't you use catalogue discounts in this case? You'll find them under customer's CRM record > Subscriptions tab. That way you can have a different price for each customer. They'll log in to a secure zone and their discount will be applied.

     

    Cheers,

     

    -mario

     
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  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 9, 2012 4:22 PM   in reply to eric_413

    That shouldn't be the case. Once you log in and you add the discounted price to the cart from the small or large product view, the cart should show that price and not the original price. It would help you posted a URL to a product here, gave us some test login details and explained what you're seeing so that we can investigate this for you further.

     

    Cheers,

     

    -mario

     
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  • mario_gudelj
    1,677 posts
    Oct 13, 2010
    Currently Being Moderated
    Jul 11, 2012 7:53 PM   in reply to eric_413

    Hey Eric,

     

    Please submit a case with BC support on this issue. I had a good look at this and I couldn't work it out. But if you submit a case we can approach the eng team and ask them for help on this.

     

    Thanks!

     

    -mario

     
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