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Where has the user defined variable pod gone?

New Here ,
Mar 16, 2009 Mar 16, 2009

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Last week I used the User Defined Variable pod to define some user defined variables in a project.

Today I click View > Pods > User Defined Variables and nothing appears! Furthermore, on the Insert menu, the User Defined Variable option is greyed-out.

Has anyone experienced this before? What is the solution?

Regards

Ian Saunders

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New Here ,
Mar 16, 2009 Mar 16, 2009

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Sorry, I should have said that this is RH7.

Ian

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Community Expert ,
Mar 16, 2009 Mar 16, 2009

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Welcome to the forum.

Easiest solution is to File > Load Default Environment.

You say the insert option is disabled. When a topic has focus? Click in a topic and try again.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Mar 16, 2009 Mar 16, 2009

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Peter,

Your solution worked! Many thanks for your help!

I’m fairly sure that I had the cursor in a topic. Now it’s fixed, I can’t check...

Why would the pod disappear?

Best wishes

Ian

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LEGEND ,
Mar 16, 2009 Mar 16, 2009

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Chances are it didn't Ian but may have got "hidden" somewhere in the UI. You may want to save your own environment in case this happens again.

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Community Expert ,
Mar 16, 2009 Mar 16, 2009

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Possibly accidentally moved to somewhere in your layout where you couldn't see it.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Mar 16, 2009 Mar 16, 2009

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OK, thanks!

While we're on the subject, is there an easy way of replacing a text string with a user variable throughout all the topics in a project?

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LEGEND ,
Mar 16, 2009 Mar 16, 2009

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You could use a find and replace tool such as FAR or BkReplaceEm if you know the code that RH would use for a variable. There is not other way inside RH without manually looking for the text string and replacing it with a variable.

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Community Expert ,
Mar 16, 2009 Mar 16, 2009

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For what it is worth, RH8 has a script that does this.

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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Explorer ,
Mar 18, 2010 Mar 18, 2010

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Peter, you have once again saved me from having a meltdown!  The same thing just happened to me in RoboHelp 7.  All of a sudden I could get the Project Manager pod to open.  I uninstalled and reinstalled, and still couldn't.  Got an error and it shut down when trying to load my environments.  So I loaded the default environment, and voila!  It worked.  Thanks!

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New Here ,
Jul 12, 2012 Jul 12, 2012

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Hi Everyone,

I echo ginafromtampa's comment. Just had the same thing happen in RH8.

FYI in RH8 it's File/Environment/Load Default Environment.

So many thanks to Peter for this nugget of life-saving info.

I'm still a bit surprised I had to do this though - all I did was close all pods to maximise my editing window space.

Then upon trying to reset everything -> forget it, I didn't even have the View/Pods menu item (in fact I still don't).

Is this (dare I say it) a slightly flaky GUI? or have I done something stupid?

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LEGEND ,
Jul 12, 2012 Jul 12, 2012

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I'm not the great and powerful Peter, but hopefully youl find this helpful.

Right-click the menu and choose Customize... Then from the General tab, ensure the Menu Bar is selected and click the Reset... button.

Dismiss the dialog and see if things are better.

If it helps, I've spent time with Peter on a few occasions. Perhaps that helps my credibility?

Helpful and Handy Links

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Community Expert ,
Jul 12, 2012 Jul 12, 2012

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Tee hee - pay no attention to the Rick behind the curtain !

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Community Expert ,
Jul 12, 2012 Jul 12, 2012

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Rick jests. He's the man who taught me a lot of what I know and who will always remain king of the these forums.Rick has posted more replies than anyone else ever has and likely ever will.

There are more than a few people who owe Rick for helping them along the way career wise and I am one.


See www.grainge.org for RoboHelp and Authoring tips

@petergrainge

Help others by clicking Correct Answer if the question is answered. Found the answer elsewhere? Share it here. "Upvote" is for useful posts.

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New Here ,
Jul 12, 2012 Jul 12, 2012

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Hi Rick,

That did the trick nicely. Many thanks for that.
I've just clicked the "Was this helpful - Yes" link on your post, so hopefully you'll get some extra chocolate or something now.

Blimey, where would we be without forums eh? Anyone remember life pre-internet? Now there's a scary thought...

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LEGEND ,
Jul 12, 2012 Jul 12, 2012

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