By doesn't open I mean, if you drag the file icon over the Illustrator icon, you get the circle with the slash. Meaning this software cannot open this file type. To simulate what we see, think of dragging a file icon over an unassociated program like an image file over word processor program. It will let you know you can't open this file with that software. As for opening the file, yes it will. We just tested it, and it will open the file. I guess the only issue is that dragging the file icon over the program icon suddenly will not work. It's beginning to look like this might be a computer issue. However the only programs affected are the Adobe software. This one is strange, never seen it. The computer is a Windows XP machine with CS5 on it. The artist is used to using a Mac so the drag and drop is second nature, plus she checks in our graphic files against the accompanying P.O. A large percentage of which are Adobe acrobat files. It's just one of those irritating work around issues she shouldn't have to do, and will not have time once our busy season starts. Thank you for all of the help and have a great day.
