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Importing problem

Jul 12, 2012 12:11 PM

Tags: #files #importing

Lightroom was working fine with my Canon 5D MK III - now it isn't. It sees the camera fine and allows me to select files for import and then it says it is importing files but doesn't - the dialogue just sits there but no files get uploaded. I'm using v 4.1 and these are all raw files.

 

Any advice? Any prefs that need trashing etc? I have just tried re-installing LR but that didn't help. I currently don't have a card reader to check that approach. The camera activity light flashes for a bit as the files pop up on the screen and then I think it does a bit when I start importing then it stops.

 
Replies
  • Currently Being Moderated
    Jul 12, 2012 12:22 PM   in reply to insch

    Try using Explorer/Finder to drag the images to a folder on your hard drive and then import from there. Does that work?

     

    Hal

     
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  • Currently Being Moderated
    Jul 12, 2012 2:13 PM   in reply to insch

    When you plug it in, it should show up as a disk drive in Explorer (or Finder if you're on a Mac). Just drag and drop.

     

    Hal

     
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