When I press the Manage button next to websites on the sidebar of the Creative Cloud files page it should take me to the dashboard for my Business Catalyst hosted website. Instead, it opens a new files window, ad infinitum. Any suggestions as to what's wrong here?
This is very odd behavior indeed. I just tried this scenario on my Creative Cloud account and it does take me to my Business Catalyst Dashboard. What operating system version and browser version are you using?
I would try clearing your browser cache to see if it fixed the issue.
I tried clearing the cache (Safari 5.1.7 with Mac OS 10.7.4) but it didn't help. When I press the manage button a new address (which I assume is the one for the dashboard) briefly appears in the address bar but then is replaced by one for Creativecloud file window, which loads and loads and loads for some reason although the it appears to be completely rendered.
I tried the same process in Firefox and got to my manage page with no problem.
Thanks for your thoughts about this.
Thanks for reporting this issue and providing your configuration details. This has been verified as a bug and has been reported. Until the issue is addressed please use a different browser like Firefox as a work around.
FYI, here's the address the manage button tries to go to but flips back to a new CreativeCloud Files page instead.
Thanks for your help!