Hey Mossco_p_coltraine,

I have a suggestion for a possible solution and wanted to run it by you. Support was correct regarding not being able to change the country once set in our system. I completely understand you not wanting the hassle of having to setup a second email address. A solution might be this, some email providers will still forward your messages even if you append some additional info to the name, so if your email address was bob@gmail.com, you would also receive email sent to bob+other@gmail.com. You still get messages sent to bob+other@gmail.com on the bob@gmail.com account. This way we could create a second email address for you and just add +adobe or +other to the name but it would all still be going to your original email address. If this sounds like a feasible workaround to you let me know. I would test whether it works with your email provider first. Try sending yourself an email message but just append +other to the name on your email address, if you still receive it, this workaround should work.

Also, do you have subscriptions to Adobe Revel or Acrobat products?

If you wanted to proceed with this, post a reply letting me know, and I'll create a case for support asking if they could set it up this way for you. You would probably still need to contact then again but I would leave instructions for them.

-Dave

Thanks for the follow up Mark,

It should be possible to change the email address for a particular account, not sure if your current work account has an England address, but when support creates the new account they should be able to put whatever email and physical address you need. The only potentional pitfall might be if you had any current Revel or Acrobat subscriptions, if you and they were associated with a prior email address that can sometimes break things. I created case 208803515 for support on what to do when you call.

Cheers,

-Dave