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wayne greensill
wayne greensill
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Error Everytime I exit Premiere/After Effects CS5.5.2

Jul 12, 2012 2:10 AM

Hi there,

 

Could someone help me out with an issue I have when exiting Premiere CS5.5.2. I am running it with the Matrox MX02 Mini Max with their latest drivers for CS5.5.2 which is 6.1.0.100.

 

Below is a copy of what error is showing hope someone can help???

 

Regards

 

Wayne

Copy of Error Report.jpg

771 Views   12 Replies   Latest reply: wayne greensill, Jul 12, 2012 5:25 PM
 
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  • Jeff Bellune
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    1. Jeff Bellune,
    Jul 12, 2012 5:02 AM   in reply to wayne greensill
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    Try updating your graphics adapter drivers.

     

    Please don't double-post.  I deleted your other topic.

     

    Jeff

     
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  • wayne greensill
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    2. wayne greensill,
    Jul 12, 2012 5:11 AM   in reply to Jeff Bellune
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    Hi Jeff,

     

    Thanks for the reply. I will try Nvidia's latest Beta driver, for the GeForce GTX580 card and let you know how I get on. The driver I am using at the moment is the 301.42 version.

     

    Kind regards

    Wayne

     
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  • Jeff Bellune
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    3. Jeff Bellune,
    Jul 12, 2012 5:29 AM   in reply to wayne greensill
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    From Bing: do you have any 3rd-party fonts (not from Adobe or MS) on your system?  One or more may be corrupt and causing the gdiplus error.

     

    Jeff

     
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  • wayne greensill
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    4. wayne greensill,
    Jul 12, 2012 5:32 AM   in reply to Jeff Bellune
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    Hi,

    I may have a couple on there?? Is there anyway of reverting back to the default fonts?

     

    Wayne

     
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  • Jeff Bellune
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    5. Jeff Bellune,
    Jul 12, 2012 5:54 AM   in reply to wayne greensill
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    Try this free program:

     

    FontFrenzy | SD Software

     

    It will help you manage your fonts so you can troubleshoot any that might be corrupt.  Be sure to take a snapshot of your fonts before you start deleting or rearranging them in FontFrenzy.

     

    Start by deleting half your fonts, then seeing if Pr/AE exit normally.  If you still get the error, then restore the deleted half and delete the other half.  If the error stops, then you've found the group of fonts that have the problem.  Repeat until you find the bad font.

     

    If the error continues after deleting the second group of fonts, then it's likely not a corrupt font issue.

     

    Jeff

     

    EDIT: DejaVu, installed by OpenOffice, was known to cause problems in CS3 by crashing the titler.  I haven't had any problems with it since.

     
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  • wayne greensill
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    6. wayne greensill,
    Jul 12, 2012 6:39 AM   in reply to Jeff Bellune
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    Thank you Jeff I will give that a try, appreciated!

     

    Wayne

     
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  • Bill Hunt
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    7. Bill Hunt,
    Jul 12, 2012 8:56 AM   in reply to Jeff Bellune
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    Jeff,

     

    From the PS forum, Chris Cox commented that OpenOffice had "fixed" a few fonts, that caused errors, including DejaVu. If that is correct, one should be able to just update OpenOffice, and get the new fonts. No mention was made of having to physically replace those offending fonts.

     

    Hunt

     
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  • wayne greensill
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    8. wayne greensill,
    Jul 12, 2012 1:24 PM   in reply to Jeff Bellune
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    Hi Jeff,

     

    Tried everything you mentoned but still have the same problem???

     
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  • Jeff Bellune
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    9. Jeff Bellune,
    Jul 12, 2012 1:42 PM   in reply to wayne greensill
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    Have you tried editing in a non-Matrox project, or disabling the Matrox card completely?

     

    Jeff

     
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  • wayne greensill
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    10. wayne greensill,
    Jul 12, 2012 1:51 PM   in reply to Jeff Bellune
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    Hi,

     

    No I haven't as I use Matrox to output to a 3rd Monitor. I was thinking it could be Matrox as I am loosing faith in their products lately.

     

    I will give it a go. Is there anything you suggest for me to get if it is Matrox so I can output onto a 3rd Monitor.

     

    Thanks again

    Wayne

     
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  • John T Smith
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    11. John T Smith,
    Jul 12, 2012 2:01 PM   in reply to wayne greensill
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    Check out the GTX 670 - I'm not in the market so didn't really pay a LOT of attention, but I think I read a message that it has 4 connections

     
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  • wayne greensill
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    12. wayne greensill,
    Jul 12, 2012 5:25 PM   in reply to John T Smith
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    Thank you John I will check that out, appreciated.

     

    Wayne

     
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