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HiteDesign
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Upgrade issue... (cs2 to cs6)

Jul 13, 2012 6:44 AM

We just upgraded all of our department's computers and also the programs from inDesign CS2 to Creative Cloud/inDesign CS6. Whenever we try to open any of our old files saved on a TerraStation, shared by the department, it will take a significantly long time to open the file. InDesign will freeze up for 10-20 mins and the file will eventually open. I suspect the problem might have something to do with the fonts linking up, but I'm not sure. Any help or insight please?

 

(also, if we create a new document in cs6, save, then close, the file will open back up in seconds when re-opened. So I think that rules out our computers not being able to handle the new indesign as far as system requirements)

1890 Views   5 Replies   Latest reply: HiteDesign, Jul 13, 2012 1:09 PM
 
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  • Bob Levine
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    1. Bob Levine,
    Jul 13, 2012 7:00 AM   in reply to HiteDesign
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    Try moving one of the old files to a local harddrive and opening from there.

     

    If you still have CS2 available, open a file and export to INX. Open the INX in CS6.

     

    Bob

     
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  • Laubender
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    2. Laubender,
    Jul 13, 2012 8:31 AM   in reply to Bob Levine
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    @Bob – I had some issues open up INX files or even IDML files from older InDesign versions. Cannot test, if INX from CS2 will move page objects around like my tests with CS4 showed with a specific constellation of master pages applied.

     

    Here an example showing the pages (no error) in InDesign CS4:

     

    pages_panel_InDesignCS4.png

     

    Here the  pages out of an INX from CS4 opened in CS6:

     

    INX-Bug_PagesPanel_CS6.png

     

    Maybe you could build a test case and look for yourself.

     

    Uwe

     
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  • Laubender
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    3. Laubender,
    Jul 13, 2012 8:33 AM   in reply to Laubender
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    Slimply opening the InDesign CS4 files in CS6 did NOT show the error.

     

    Uwe

     
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  • HiteDesign
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    4. HiteDesign,
    Jul 13, 2012 8:34 AM   in reply to Bob Levine
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    Tried both of your suggestions:

     

    Opening from the hard drive and it still stalled up....

     

    And we plugged in one of the old computers with cs2, and strangely those files loaded slow in cs2 now as well....\

     

    so.. the problem must be with some of the fonts and pics linked back to files on the network I guess??? I don't know, this is so frustrating! (but thanks for your help!)

     
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  • HiteDesign
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    5. HiteDesign,
    Jul 13, 2012 1:09 PM   in reply to HiteDesign
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    turns out it was a networking issue with how inDesign connects to our terastation, we had an IT guy finally figure it out/fix it for us. Thanks for your help Bob

     
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