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djolin
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Creative Cloud was not for me

Jul 14, 2012 6:52 PM

I subcribed to The Creative Cloud but realized it was not for me so I cancelled my subscription and uninstalled the software using the same method it was installed. All was good until I realized My Acrobat Pro which came with CS3 Web Priemium was removed. All other programs work fine. I tried to install and it now will not accept my product key. The same thing happend to a computer I had CS4 Web Priemum installed on. All of the programs work except for Acrobat Pro. This was one of the reasons I did not go for the Creative Cloud at the end of the subscription I wanted something in case I did not have the funds to continue.....I have tried to contact Adobe but they apparenlty only work during the week...

294 Views   1 Reply   Latest reply: Steve Werner, Jul 14, 2012 6:58 PM
 
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  • Steve Werner
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    1. Steve Werner,
    Jul 14, 2012 6:58 PM   in reply to djolin
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    Try use the Adobe CS Cleaner to remove all traces of the Creative Suite 6. Then reinstall your earlier applications.

     
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