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File changes size when saving to PDF

Jul 13, 2012 7:47 PM

Hi there...

 

I have a artboard measuing 8" x 10".

 

When I save it as a PDF file for the printshop, it changes the size to 9.5 x 12.

 

????

 

Any ideas?

 

I'm using Adobe cloud cs6

 

thanks!!!

ESTHER

 
Replies
  • Currently Being Moderated
    Jul 14, 2012 11:37 AM   in reply to estherwarda

    Could you please post a screenshot with the pertinent Panels visible?

    Could it be that the additional space contains crop marks and the like?

     
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  • Currently Being Moderated
    Jul 15, 2012 12:10 AM   in reply to estherwarda

    Check your PDF settings. As C.Pfaffenbichler said, you are probably creating some print marks and adding gutter/ bleed.

     

    Mylenium

     
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  • Currently Being Moderated
    Jul 23, 2012 11:18 PM   in reply to estherwarda

    The notifications might have gotten caught in your SPAM filter, in general they still seem to be sent to participants.

     
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  • Currently Being Moderated
    Jul 24, 2012 2:28 PM   in reply to estherwarda

    Esther, C,

     

    There are different kinds of email notifications which may be set/removed as user preferences. Most people try to get rid of them.

     

    There is something about it in this thread:

     

    http://forums.adobe.com/message/4477368#4477368

     

    Regarding the figures, 8" > 9.5" (1"1/2 up) and 10" > 12" (2" up) appear inconsistent (mutually and with 1/8 bleed (twice, yielding 1/4)).

     
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