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E Allen
Currently Being Moderated

Too many emails!! Help!

Jul 14, 2012 9:19 PM

I asked a question a few days ago, recieved an answer which helped solve my problem, I thanked the person, clicked on helpful... etc. But now I'm receiving emails all the time on subjects I haven't explored, opened, or responded to. I've gone into mail notifications and have turned everything on the list off, I've gone through my profile and I have no email notifications set. I've searched on this problem and have followed through all the 'solutions'... and all this has been done more than once. Today alone I've received 27 more emails from 'photoshop elements'.

 

What am I missing? Why is this so hard?

I'm regretting I even visited this forum. No way and I going to again chance this flood of emails concerning topics I'm not really interested in. There must be a better way to get help.

 
Replies
  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Jul 14, 2012 9:50 PM   in reply to E Allen

    Sounds like you may have inadvertantly checked "Recieve email notifications" in the right-hand sidebar of the Photoshop Elements forum. THat's distinct from the individual per-thread notifications. Try going back to the Elements forum and look for Actions > Stop email notifications.

     
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  • Currently Being Moderated
    Jul 15, 2012 5:33 AM   in reply to E Allen

    Nobody can force you to continue participating in these forums, but it's a pity that you were so mad that you didn't notice the last item in this section of the gray bar at right:

     

    Last.JPG

     

    It takes here:

     

    http://forums.adobe.com/thread/416458

     
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  • Currently Being Moderated
    Jul 15, 2012 8:19 AM   in reply to E Allen

    E,

     

    I believe the most comprehensive instructions are these, made by Bill:

     

    http://forums.adobe.com/thread/503132

     
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  • Currently Being Moderated
    Jul 15, 2012 9:28 AM   in reply to E Allen

    I'll investigate and get back to you later today.

     
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  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Jul 15, 2012 10:21 AM   in reply to E Allen

    Again, this is governed by the settings in the right-hand bar of the

    Elements forum discussions tab. Not the inividual per-thread choices

    nor the items in your profile. Please try where I suggested.

     

    It is expected that the settings you enumerated are pertinent to the problem.

     
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  • John Hawkinson
    5,572 posts
    Jun 25, 2009
    Currently Being Moderated
    Jul 15, 2012 10:45 AM   in reply to E Allen

    Maybe I'm just not finding where you are mentioning.

    "Adobe General Forums" ... under 'action' ... "receive email notifications"

    (which indicates I DON'T receive notifications?)

    Not General Forums. The Photoshop Elements forum that you referenced: http://forums.adobe.com/community/photoshop_elements

    It should look like this:

     

    Screen shot 2012-07-15 at 1.42.13 PM copy.png

     
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  • Currently Being Moderated
    Jul 15, 2012 11:18 AM   in reply to E Allen

    You're correct, the system thinks you're not signed up for any email notifications:

     

    no_notifications.jpg

     

    Another user reported a similar problem a few days ago. The culprit was that he had signed into the forums using two email addresses, and it was the second account that was receiving notifications.

     

    Could that be the case here? If so, please provide your second email address and I'll remove notifications from that address.

     
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  • Currently Being Moderated
    Jul 15, 2012 3:32 PM   in reply to E Allen

    Awesome.

     
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