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Fleesile
Fleesile
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Updates

Jul 15, 2012 5:18 AM

Probably yet another silly question to ask, but here goes.... When i click on my help right at the top, a menu pops down and in that list is "update" which in my case is grayed out. How do I manage to activate that so that I can get my updates? Many Thanks.

377 Views   4 Replies   Latest reply: station_two, Jul 15, 2012 12:05 PM
 
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  • station_two
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    1. station_two,
    Jul 15, 2012 5:22 AM   in reply to Fleesile
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    That would normally mean you have an unauthorized, unupdateable copy of Photoshop.

     

    The CS6 beta, for instance, was not able to be updated.

     

    A pirated, cracked copy would also exhibit that attribute.

     
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  • station_two
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    2. station_two,
    Jul 15, 2012 5:24 AM   in reply to Fleesile
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    Have you tried to register your copy with Adobe and have you tried activating it?

     
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  • Noel Carboni
    20,988 posts
    Dec 23, 2006
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    3. Noel Carboni,
    Jul 15, 2012 10:25 AM   in reply to station_two
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    FYI, on a PC at least, Help - Updates... works just fine in Photoshop CS6 during the trial (i.e., without being registered / activated).

     

    TrialPsUpdates.jpg

     

    -Noel

     
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  • station_two
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    4. station_two,
    Jul 15, 2012 12:05 PM   in reply to Noel Carboni
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    Yes, Noel, that is correct.  That's how the trial works, as opposed to the beta  That's one of the reasons why I suspect an authorized copy in this case.

     
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