Adobe Community: pdf attachment will not open

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1. Jeff A Wright,

Jul 14, 2012 12:42 PM in reply to northman51

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Moving this discussion to the Adobe Reader forum.

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2. Pat Willener,

Jul 14, 2012 8:52 PM in reply to northman51

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What is your operating system and version?

What is your email client (email program)?

What means "can not"; what exactly happens when you try?

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3. northman51,

Jul 15, 2012 5:17 AM in reply to Pat Willener

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Operating system= windows vista home

and using explorer 9

email - shaw webmail

when i double click on pdf file it goes to blank page, I have tried to save file first but will not save

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4. Pat Willener,

Jul 15, 2012 8:37 PM in reply to northman51

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Thanks for the additional information, but I do not understand "will not save".

How do you see the attachment, as a web link? Does that directly link to the PDF attachment? If you right-click on it and select 'Save Target as', does it not save it?

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5. northman51,

Jul 16, 2012 6:51 AM in reply to Pat Willener

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when i try to save target, i get to screen to pick file to save in but file is blue highlight and will not save , the file was sent as a pdf not a web link

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6. Pat Willener,

Adobe Reader

pdf attachment will not open

Jul 14, 2012 11:09 AM

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