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Timoshu
Timoshu
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Problem to run free trial of After Effects CS6

Jul 16, 2012 3:30 AM

Tags: #and #run #air #help #it #a #adobe #find #after #effects #install #won't #free #of #to #trial #do #i #download #cs6 #wants #can #me #the #you #please #installed #hi #still #because #uninstalling #like #when #doesn't #that #me? #programs #have #would #but #tried #both #reinstalling #says #adobedownloadassistant #it. #problem! #thanks

Hi, I would like to Download a free trial of After Effects CS6 but it wants me to install AdobeDownloadAssistant to do it. I installed it but it won't run because it says that it doesn't find Adobe Air when I do have it. I tried uninstalling and reinstalling both programs but I still have the problem! Can you please help me? Thanks

1603 Views   9 Replies   Latest reply: Jeff A Wright, Jul 18, 2012 8:36 AM
 
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  • Nikhil Bisne
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    1. Nikhil Bisne,
    Jul 16, 2012 3:38 AM   in reply to Timoshu
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    Hi,

     

    You can download After Effects CS 6 from here.

     

    Thanks

    Nikhil

     
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  • Timoshu
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    2. Timoshu,
    Jul 16, 2012 3:58 AM   in reply to Nikhil Bisne
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    Sorry but when I go on your link and try to download After Effects CS6 it redirects me to the Adobe trial page like I was doing before so it does not help much...

    Sorry

     
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  • Nikhil Bisne
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    3. Nikhil Bisne,
    Jul 16, 2012 4:01 AM   in reply to Timoshu
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    Are you following the steps mentioned as "Very Important Instructions" ?

     

    Thanks

    Nikhil

     
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  • Vikrant Rai
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    4. Vikrant Rai,
    Jul 16, 2012 5:00 AM   in reply to Timoshu
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    Could you also post some details about your computer/operating system.

     

    There might be an issue with AIR getting not getting updated, probably due to security restrictions. Coudl you manually downlaod and install AIR from http://get.adobe.com/air and retry launching the Download Assistant.

     
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  • Timoshu
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    5. Timoshu,
    Jul 17, 2012 2:12 AM   in reply to Vikrant Rai
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    I already tried manually installing Air but I still have the problem... And actually I can't uninstall the "old" Adobe Air

     

    My system is running Windoxs XP Family Edition Service Pack3 and is 32 bits and has 1GB of RAM

    Ooooops: Ater Effects sais it needs 64 bits and 4 GB of RAM...

     

    But I still have a problem! I can't uninstall Adobe Air! But after effects should still be able to start up and it is just the trial version...

     
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  • Timoshu
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    6. Timoshu,
    Jul 17, 2012 2:21 AM   in reply to Nikhil Bisne
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    And I was not following the "very important instructions" but now I did but I cannot go on the downlod link because it says:

     

    Access Denied

      You don't have permission to access "http://trials2.adobe.com/AdobeProducts/AEFT/11/win64/AfterEffects_11_L S7.exe?" on this server.

    Reference #18.a7b2ef50.1342516848.48a2ea3  

     
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  • Jeff A Wright
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    7. Jeff A Wright,
    Jul 17, 2012 9:19 AM   in reply to Timoshu
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    This is due to not having the cookie set to allow for a download.  Please make sure to sign in with your Adobe ID and at least initiate the download of the trial of Photoshop CS6 per the Very Important Instructions.

     
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  • Timoshu
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    8. Timoshu,
    Jul 18, 2012 8:31 AM   in reply to Jeff A Wright
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    I did exactly eveything that was writen on the "Very Important Instructions" but it still says Access Denied!

     
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  • Jeff A Wright
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    9. Jeff A Wright,
    Jul 18, 2012 8:36 AM   in reply to Timoshu
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    Timoshu I would recommend reviewing the comments on the Prodesigntools.com site as there is likely additional clarification regarding the required steps for setting the cookie.  Also if you haven't tried a different web browser yet please do so.  You may even consider using a new, to you, web browser as you maybe experiencing interference from an installed add on or toolbar.

     
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