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ADA vs AAM

Jul 17, 2012 5:48 AM

What's the difference between the Adobe Download Assistant and the Adobe Application Manager?

 
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  • Currently Being Moderated
    Jul 17, 2012 6:11 AM   in reply to MH_CP

    These are two different concepts.

     

    ADA(Adobe Download Assistant) is used to download software from Adobe.com(both for paid and trial versions). 

    AAM(Adobe Application Manager) is used by Adobe software installed on your machine to install any updates available for the product or suite(as applicable).

     

    If you are looking for an answer on anything in specifc please let us know.

     

    Thanks

    Nikhil

     
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  • Currently Being Moderated
    Jul 17, 2012 6:34 AM   in reply to MH_CP

    Creative Cloud follows a seperate concept where applications/software are downloaded via AAM as opposed to ADA in other cases.

    Since we have some background on your query now can you let us know where you get the error message and what error message you get when you try to download Dreamweaver CS6 via AAM ?

     

    Thanks

    Nikhil

     
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  • Currently Being Moderated
    Jul 17, 2012 7:11 AM   in reply to MH_CP

    Are you installing this on Windows or Mac ?

     

    Thanks

    Nikhil

     
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  • Currently Being Moderated
    Jul 17, 2012 7:24 AM   in reply to MH_CP

    You're most welcome & thanks for the info. Did you try the troubleshooting steps for AAM mentioned on http://helpx.adobe.com/creative-suite/kb/troubleshoot-creative-cloud-i nstallation-download.html ? In case AAM still causes trouble I would recommend you to download the trial version for Dreamweaver CS 6 from http://www.adobe.com/cfusion/tdrc/index.cfm?product=dreamweaver and follows the steps listed on Solution 3 under the heading AdobeApplicationManager (Creative Cloud application) is freezes while initializing or downloading the Adobe Application Manager to license the product.

     

    Thanks

    Nikhil

     
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  • Currently Being Moderated
    Jul 17, 2012 7:59 AM   in reply to MH_CP

    Thanks for the update. Let me get an expert to look into this matter for you.

     

    Thanks

    Nikhil

     
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  • Currently Being Moderated
    Jul 17, 2012 10:46 AM   in reply to MH_CP

    MH_CP it looks as if you have had difficulties downloading via both the Adobe Download Assistant and the Adobe Application Manager.  If you can please try the steps listed in http://forums.adobe.com/thread/981369 to initiate a direct download.  If it fails during the download via the direct connection then the next step would be to investigate how you are accessing the Internet.

     
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