Right, here is the problem - installation media is corrupted and I need to re-install Photoshop CS5 on my Mac.
I have the valid serial number (as registered) but cannot find out where I can download Photoshop CS5 (unless I hit the torrent sites! - which I don't want to do). Where do I go to download the CS5 software legitmately?
I have had a look and it is not showing up in my "order history"
Thanks in advance.
If it works OK, then backup, backup, backup. You not get another easy opportunity to download these.
Tessa, if you orignially got CS5 from the Adobe online store, you can log on again, and the link will be there in your Orders page. I don't know how it works if you started with the DVD, but John sounds like he has sorted you out.
Just checked, and that's a handy page John. It is now bookmarked on my system, and I'll wager by most other people who view this thread.
I'll add a me-too for backing up. I lost a raid0 array a month or so ago, and it had hundreds of hours of video editing on it. (time invested - not edited video) I had a nearly up to date copy on another drive, but I also run Shadow Protect which can be set to record changes to the backed up drives every 15 minutes as a background process. You can also make a virtual copy of your boot drive, and a bood CD that will have you up and running five minutes after a complete boot drive failure. One of the best $100 I ever spent. You don't even know it is there until you need it.
To go to your orders page is the ONLY way to get CS5 again. I spent four days trying to get it in other ways and was always re-directed to CS6. FINLALLY I talked to a sweet, little lady in India who sent me the right way. The only way I got her was to go to sales and pretend I was going to buy some other software. NO thanks to Adobe for this horrible experience.
You didn't need to talk to India...you just needed to check your posts. (see my reply)
And for others, getting it from Adobe is the only safe way...any other source, you'll often receive a copy rampantly infected with malware.