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Beverly Robinson
Beverly Robinson
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Oracle Help cannot be generated . . .

Jul 16, 2012 12:58 PM

I'm getting the error message, "Oracle Help cannot be generated because the project already contains a file with the name you specified as the start page. Please enter a unique file name for the start page. [OK]"

 

The Oracle Help Options - Oracle Help dialog box does not have a control for specifying a start page, so I don't know how to comply. The closest thing I see is a Select button for selecting a default topic.

 

What am I missing?

 

RoboHelp 8.0.2.208

455 Views   8 Replies   Latest reply: Jeff_Coatsworth, Jul 18, 2012 7:10 AM
 
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  • Priyank Srivastava
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    1. Priyank Srivastava,
    Jul 16, 2012 1:48 PM   in reply to Beverly Robinson
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    HI Beverly,

     

    Is this the first time you're generating Oracle help?

    If no,

     

    Can you please try and change the directory and then try.

     

    Or create a new layout for Oracle help.

     

    Regards

    Priyank

     
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  • Beverly Robinson
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    2. Beverly Robinson,
    Jul 16, 2012 1:59 PM   in reply to Priyank Srivastava
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    No, I have generated Oracle help before but the software developer I’m working with wants the .hs file named something other than the name of the help project. I tried renaming the project to what he wants, but that doesn’t change what is presented as the .hs file name and when I change it to what he wants, I still get the error.

     

    Tried a new layout but still got the error.

     

    Would starting over with a new project (import the .html files) work?

     

    Thanks for your help,

    Beverly

     
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  • Beverly Robinson
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    3. Beverly Robinson,
    Jul 17, 2012 2:19 PM   in reply to Priyank Srivastava
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    More information:

     

    I recreated the help project but, when I tried to create Oracle Help, that Single-source layout wasn't available. (I wish I had noticed that before I spent most of the day on this effort.)

     

    Then I realized that, perhaps, Oracle Help has been removed from the product since the original project was created in 2002, but the Oracle Help selection was carried forward because it was part of the project. Can anyone confirm whether that is the case? And if so, when was it removed?

     

    Another possibility is that the version of Java development kit on my computer (jdk1.5.0_07) isn't compatible with RH8. Perhaps an older version of JDK would work better. Can anyone confirm or refute that idea?

     
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  • Priyank Srivastava
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    4. Priyank Srivastava,
    Jul 17, 2012 2:26 PM   in reply to Beverly Robinson
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    Hi Beverly,

     

    You can add the Single source layout for Oracle.

     

    Regards

    Priyank

     
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  • Beverly Robinson
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    5. Beverly Robinson,
    Jul 17, 2012 3:07 PM   in reply to Priyank Srivastava
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    Thanks, Priyank, that worked. It's too bad the help system doesn't mention that the default list is a subset of all available outputs, or how to add to the list, or what the entire list is. Perhaps you could suggest those additions to your tech writers?

     
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  • Jeff_Coatsworth
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    6. Jeff_Coatsworth,
    Jul 18, 2012 5:30 AM   in reply to Beverly Robinson
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    Kinda already there - http://help.adobe.com/en_US/robohelp/robohtml/WS797EA214-B661-45ab-914 A-0ACBE454B468.html

     
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  • Beverly Robinson
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    7. Beverly Robinson,
    Jul 18, 2012 6:37 AM   in reply to Jeff_Coatsworth
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    I had read that section of help. It was not adequate to point me in the right direction. My suggestion to Priyank stands.

     
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  • Jeff_Coatsworth
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    8. Jeff_Coatsworth,
    Jul 18, 2012 7:10 AM   in reply to Beverly Robinson
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    Just make a comment in the Community Help on the page with your suggestions. That way they'll get to the doc team's attention.

     
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