I purchased CS6 Production Premium upgrade yesterday and I have been trying to download the file ProductionPremium_CS6_LS7.dmg for a 1.5 days. I have downloaded a 5.91 gig file so many times I cannot count ...

In my download window I click the file, a new window opens, it starts downloading and for 2.5 HOURS the download lasts. Then, when it says it's done, it starts again ... What in the world is going on with this. I have NEVER had this much trouble downloading a file/update, ever.

I am 99.9% ready to cancel my order and ask for my money back. This is just stupid. It's keeping my computer and internet busy and taking too much freaking time.

Anyone know what could be going on or is this a known issue?

I first tried the download in Google Chrome, my primary browser. Then, after trying it for over a day and multiple times, I started using Firefox this morning thinking maybe it's a browser issue. It is not. I just spent a significant amount of time downloading it again using Firefox, while I was working - and I have to use my internet connection to work ... so the download took HOURS. Once again, when the download said it was finishing ... the clock started ticking up again to 2.5 hours. WTH?

Please, if someone can help me figure this out I would appreciate it ... or I will just call Adobe and cancel the purchase.

BTW, this whole download an APP, and install BS is so annoying I can hardly stand it. What ever happened to just downloading the disc image?

- JM

BTW, I did manage to download the Adobe Illustrator CS6, and CS6 Content disc images and they opened fine. Also downloaded the installation instructions, which are useless since I cannot download the installer.

Message was edited by: johnjmcmullen