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Krut83
Krut83
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With APTT and Adobe Reader QTP spy on a PDF document causes Adobe Reader to stop working

Apr 19, 2012 2:08 AM

Hi,

 

We have the below configurations,

 

QTP Version 11

Adobe Reader 10.1.2

Adobe PDF Test Toolkit for Adobe Reader 10.1.1 onwards

Windows 7 64 bit OS

Internet Explorer 8

 

QTP shows AcroQTP in the Add-in page.

But when an object Spy is done on a PDF document we get the message "Adobe Reader has stopped working" and it crashes.

 

Please provide me a solution for this problem

 

Thanks,

Kruthika.

1363 Views   2 Replies   Latest reply: rjjoshi, Jul 18, 2012 5:23 AM
 
Replies
  • Brent_2310242
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    1. Brent_2310242,
    Apr 27, 2012 1:06 PM   in reply to Krut83
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    As discussed in http://forums.adobe.com/thread/996218

    try uninstalling Reader 10.1.2

    and installing Reader 10.1.1.

     
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  • rjjoshi
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    2. rjjoshi,
    Jul 18, 2012 5:23 AM   in reply to Krut83
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    Hi

     

    We have lately found that due to some of our changes in Reader 10.1.2 release, the plugins have broken.

    They still continue to work with Adobe Reader 10.1.0 and 10.1.1 ON ANY ENVIRONMENT WITH ANY QTP VERSION.

     

    For the time being, before Adobe roll out a fix, we would suggest you not to upgrade the Adobe Reader versions.

     

    Thanks and Regards

     
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