I'm trying to install Photoshop on my new laptop (MBP using system 10.7.4) and it refuses to accept my system admin password. How do I get past this?
You might want to post to a Mac forum, and ask about password recovery.
While you might get an answer here, you'll probably get more, and quicker in a Mac-specific OS forum.
Good luck,
Hunt
Recovery not the issue at all. The password field is blank. The Adobe installer is not accepting the password.
Adobe's installer should be asking for a S/N.
Are you sure that the dialog is being generated by Adobe, and not by your OS?
Note: I am a PC-only person, so do not know Mac's, and how installations might differ between the platforms.
Also, perhaps post a screen-cap of that dialog box, as that might help others to help you.
That sounds like the OS is asking you for your system password before allowing the Adobe installer to proceed with the installation.
It could be something as simple as your having the Caps Lock key down, or somehow mistyping your password.
You can indeed re-set the system password when you forget it if you have the Mac OS install DVD.
It is probably a system issue, rather than an Adobe one but I'm not mistyping It since it is a null value. I'm doing a reinstall to see I f that solves the issues.
Sent from my iPad
